Led weekly meetings to review performance metrics and set goals for team improvement.
Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
Increased restaurant revenue by upselling menu items and promoting daily specials.
Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
Handled high-pressure situations with poise, ensuring a positive experience for both staff and customers.
Provided support to management in the development and implementation of new policies and procedures, ensuring consistency in service standards across the team.
Education
High School Diploma -
Zion Benton
Zion, IL
Skills
Great customer service great team player great problem solver work great under pressure go above and beyond the call of duty reliable positive attitude