Summary
Overview
Work History
Education
Skills
my hobbies are making pottery and other crafts.
Timeline
Generic

Terri Byrd

Pinch,WV

Summary

I am a retired Travel Agent looking to supplement my income. I have excellent customer service skills. I am dependable and have an excellent work ethic. i love learning new things and meeting new people.

Overview

19
19
years of professional experience

Work History

Sales Associate

The Peanut Shoppe
08.2023 - 03.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Cooked nuts and popped popcorn as needed.

Senior Travel Agent

National Travel
03.2016 - 03.2023
  • I was the Travel Agent for FLETC.
  • I made travel arrangement for VIP's both Domestic and International.
  • I also made travel arrangement for Security and Training Staff.
  • I made sure they had their itineraries and boarding passes before arriving at the airport.
  • I made sure their flights, cars and hotels were in order.
  • I also made arrangements for FEMA travelers.
  • I worked as support onsite with FEMA at the Personnel Mobilization Center during disasters, making travel arrangement for the Reservists to the disaster areas. Their travel was within 24 hrs.
  • I filled in at Reception/Concierge when needed.
  • Assisted clients with unforeseen issues during trips, ensuring prompt resolutions and minimal disruptions to their plans.

School Bus Driver

Kanawha County Schools
02.2005 - 03.2016
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.

Office Manager

West Virginia Baseball LLC
04.2005 - 02.2011
  • Made sure office supplies where stocked and available.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Assisted in Accounting with payroll and employee files, as well as accounts receivable.
  • Assisted with Game Day needs - went to the bank to get money for tills, made sure signage was laminated and ready to be hung in the park, ect.

Education

High School Diploma -

Herbert Hoover High School
Elkview, WV
06.1978

Skills

  • Customer Service
  • Time Management
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service

my hobbies are making pottery and other crafts.

When I  retired I decided I needed a hobby, so I took a pottery class and loved it.  It is very relaxing and I have met some amazing new people.

Timeline

Sales Associate

The Peanut Shoppe
08.2023 - 03.2024

Senior Travel Agent

National Travel
03.2016 - 03.2023

Office Manager

West Virginia Baseball LLC
04.2005 - 02.2011

School Bus Driver

Kanawha County Schools
02.2005 - 03.2016

High School Diploma -

Herbert Hoover High School

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Terri Byrd