Terri FINERFROCK
Leevers Supermarkets
Camden,NJ
32
years of professional experience
Dynamic professional with a proven track record at Leevers Supermarkets, excelling in customer service and team leadership. Enhanced operational efficiency through effective inventory management and staff training, resulting in improved client satisfaction. Skilled in decision-making and money handling, driving results and fostering a high-performing team environment.
Work History
Assitant Manager
3 Years 6 Months- Assisted in daily operations, ensuring efficient workflow and team coordination.
- Managed inventory levels, optimizing stock replenishment processes and accuracy.
- Conducted staff training sessions, enhancing employee skills and performance consistency.
- Implemented customer service strategies to improve client satisfaction and loyalty.
Field Specialist
7 Years 8 Months- Supervised field operations, ensuring compliance with safety protocols and operational procedures.
- Trained new team members on equipment usage and company policies to enhance efficiency.
- Coordinated inventory management processes, improving stock accuracy and reducing discrepancies.
- Implemented best practices for customer service, resulting in improved satisfaction ratings.
Department Manager
19 Years 10 Months- Led departmental operations to enhance customer satisfaction and improve service delivery.
- Developed training programs to elevate team performance and drive employee engagement.
- Implemented inventory management systems to optimize stock levels and reduce discrepancies.
- Analyzed sales data to identify trends and inform product placement strategies.
Education
GED
Skills
Customer service
Money handling
Team leadership
Decision-making
Timeline
Assitant Manager
Leevers Supermarkets
03.2023 - CurrentRead More
Field Specialist
Family Dollar
04.2014 - 12.2021Read More
Department Manager
Kmart, Sears Holding
05.1994 - 03.2014Read More
Camden County College
GED
Read More