Terri SANDERS
Boise,ID
Summary
Office Manager coordinating invoicing, accounts receivable, credit card reconciliation, and daily banking while maintaining employee records and contract files. Supports smooth office operations by keeping financial records organized and handling day-to-day administrative follow-through. Brings direct experience in healthcare and service settings where scheduling, billing support, and client communication all matter.
Overview
20
20
years of professional experience
Work History
Office Manager
CMCI
Nampa, ID
02.2025 - 11.2026
- Processed invoices daily while keeping billing records organized and up to date.
- Managed accounts receivable, tracking balances and following up on outstanding payments.
- Maintained employee records, keeping personnel information current, organized, and confidential.
- Handled credit card reconciliation, matching transactions and resolving discrepancies promptly.
- Supported contracts administration by organizing documents and tracking key dates for review.
- Maintained invoicing and daily banking workflows, supporting reliable office operations.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Scheduling Coordinator
Pool Doctor and Spa
Boise, ID
03.2024 - 01.2025
- Reviewed daily schedules to keep the calendar organized and reduce conflicts.
- Reviewed daily, weekly, and monthly schedules to identify bottlenecks before they disrupted operations.
- Coordinated with team members to keep schedules aligned and maintain smooth day-to-day workflow.
- Confirmed appointments with clients and gathered requirements before scheduled visits.
- Prevented overbooking by communicating schedule changes quickly and keeping the calendar current.
- Supported front desk operations by maintaining accurate patient information and coordinating billing follow-up.
Front Desk Receptionist
The Wellness Center
Boise, ID
05.2023 - 02.2024
- Managed incoming and outgoing mail, packages, and courier deliveries to keep front-desk operations organized.
- Answered telephone calls promptly and routed inquiries to the appropriate person or department.
- Confirmed upcoming appointments by phone and email to reduce missed visits and support patient flow.
- Maintained patient information accurately and updated office records as needed throughout the day.
- Supported day-to-day front desk tasks with a professional, patient-focused approach.
Chiropractic Assistant / Front Office Assistant
WellnessOne Chiropractic and Rehabilitation
Boise, ID
02.2021 - 02.2023
- Collected patient medical histories and entered information into electronic records for accurate charting.
- Operated x-ray and other diagnostic equipment to support routine testing under chiropractic supervision.
- Supported patient care activities under the chiropractor's direction during daily office visits.
- Filed personal injury and workers compensation claims with accurate HCFA form preparation and submission.
- Prepared monthly billing statements and maintained organized front office documentation.
Front Desk Receptionist/Chiropractic Assistant
McKim Chiropractic
Boise, ID
12.2016 - 02.2021
- Greeted patients upon arrival and completed timely check-ins for scheduled visits.
- Built rapport with patients to support a trusting, professional front desk experience.
- Collected medical histories and recorded vital signs, weight, and height for patient intake.
- Operated x-ray, EKG, and diagnostic equipment to support routine testing procedures.
- Prepared treatment and examination rooms, kept them clean, and supported physician visits.
Administrative Assistant/Owner Services Rep
Aston Hotels and Resorts
Ketchum, ID
01.2010 - 06.2013
- Served as recording secretary for 25+ Home Owners Associations, documenting meetings and maintaining organized records.
- Coordinated general maintenance and repair projects from scheduling through completion.
- Solicited contractor bids for repairs, renovations, and maintenance work to support cost-conscious planning.
- Maintained direct communication with corporate offices in Hawaii to relay updates and resolve administrative needs.
- Prepared monthly closing reports and billing statements for homeowners and associations.
- Supported the general manager with day-to-day administrative tasks and team coordination.
Administrative Assistant
Premier Resorts
Ketchum, ID
08.2006 - 01.2010
- Screened incoming calls and routed inquiries to the right personnel, applying professional telephone etiquette.
- Entered data into databases and maintained records for accuracy and completeness across administrative reporting.
- Tracked office inventory and placed supply orders to keep daily operations stocked.
- Typed meeting notes and routine correspondence, then coordinated conference, meeting, and travel reservations.
- Operated office equipment, arranged repairs when machines malfunctioned, maintained timekeeping, submitted payroll, and mailed newsletters.
Education
Degree - undefined
Oliver Finley Academy
Boise, ID03.2017
High School - undefined
Woodriver High School
Hailey, ID06.1984
Skills
Schedule management
Patient flow management
Appointment coordination
Insurance verification
Billing support
Telephone etiquette
Patient information maintenance
Patient relations
Medical records management
Front desk operations
Timeline
Office Manager
CMCI
02.2025 - 11.2026
Scheduling Coordinator
Pool Doctor and Spa
03.2024 - 01.2025
Front Desk Receptionist
The Wellness Center
05.2023 - 02.2024
Chiropractic Assistant / Front Office Assistant
WellnessOne Chiropractic and Rehabilitation
02.2021 - 02.2023
Front Desk Receptionist/Chiropractic Assistant
McKim Chiropractic
12.2016 - 02.2021
Administrative Assistant/Owner Services Rep
Aston Hotels and Resorts
01.2010 - 06.2013
Administrative Assistant
Premier Resorts
08.2006 - 01.2010
High School - undefined
Woodriver High School
Degree - undefined
Oliver Finley Academy