Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

TERRIANTE TOUSSAINT

Chalmette,LA

Summary

Experienced in building strong customer relationships and increasing customer engagement. Seeking a challenging and responsible position as a Customer Service Representative. Focused on applying expertise in handling complex customer queries, eager to contribute to a facility where I can make a meaningful impact.

Overview

7
7
years of professional experience

Work History

Casino Cage Cashier

Caesars Entertainment
New Orleans, LA, US
01.2025 - Current
  • Operated computerized systems to process credit card payments and issue vouchers or chips for gaming purposes
  • Maintained a balanced cash drawer at all times, reconciling discrepancies promptly and accurately
  • Performed accurate calculations when exchanging foreign currency for customers traveling from abroad
  • Developed strong knowledge of casino games rules, regulations, payout structures
  • Ensured compliance with anti-money laundering (AML) regulations through diligent monitoring
  • Served as a point of contact for VIP guests requiring special services or accommodations

CMS Teller

Loomis Armored US, LLC.
New Orleans, LA, US
08.2024 - 10.2024
  • Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures
  • Count and separate currency, coins, and checks from bank, ATM, and commercial deposits accurately.
  • Organize customer-specific currency and coin change orders by denomination.
  • Utilized copying, printing, and faxing technology to transmit sensitive documents.

Administrator Coordinator

The TJX Companies, Inc.
New Orleans, LA, US
08.2023 - 05.2024
  • Managed and maintained office supplies inventory, ensuring availability of necessary materials for daily operations
  • Scheduled meetings and appointments, effectively managing calendars to optimize time management
  • Assisted with budget tracking by monitoring expenses and reconciling invoices
  • Maintained confidentiality of sensitive information while handling administrative tasks
  • Performed data entry tasks with high accuracy to maintain up-to-date records
  • Supported HR department in maintaining employee records/files

CMS Teller

Loomis Armored Company
09.2018 - 07.2023
  • Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures
  • Count and separate currency, coins, and checks from bank, ATM, and commercial deposits accurately.
  • Organize customer-specific currency and coin change orders by denomination.
  • Utilized copying, printing, and faxing technology to transmit sensitive documents.

Education

Bachelor's degree - Bachelor of Science

Southern University and A & M College
09.2019

Skills

  • Customer service
  • Listening and comprehension
  • Cash handling expertise
  • Stress tolerance
  • Currency identification
  • Financial record keeping
  • Cash drawer balancing
  • Fraud detection proficiency
  • Transaction processing speed
  • Strong work ethic
  • Customer relationship building
  • Cash counting
  • Exceptional customer service

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Casino Cage Cashier

Caesars Entertainment
01.2025 - Current

CMS Teller

Loomis Armored US, LLC.
08.2024 - 10.2024

Administrator Coordinator

The TJX Companies, Inc.
08.2023 - 05.2024

CMS Teller

Loomis Armored Company
09.2018 - 07.2023

Bachelor's degree - Bachelor of Science

Southern University and A & M College
TERRIANTE TOUSSAINT