Terrie Holt
Talladega,AL
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
4
4
years of professional experience
1990
1990
years of post-secondary education
1
1
Certification
Work History
Assistant Store Manager
Tractor Supply
Talladega, AL
05.2022 - 01.2026
- Assisted in training new staff on operational procedures and customer service standards.
- Managed inventory levels and coordinated restocking of merchandise on sales floor.
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Collaborated with team to create engaging product displays that enhanced customer experience.
- Provided support in resolving customer inquiries and complaints effectively and promptly.
- Facilitated communication between upper management and team members for seamless operations.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Education
Munford High School
Munford , ALSkills
- Employee training
- Inventory management
- Visual merchandising
- Cash handling
- Customer service
- Team collaboration
- Conflict resolution
- Effective communication
- Time management
- Stock rotations
- Performance evaluations
- Inventory counting
- Employee scheduling
- Store opening and closing
- Team management
Certification
- Forklift certified and certified to pump propane
Timeline
Assistant Store Manager
Tractor Supply
05.2022 - 01.2026
Munford High School