Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Terrill Manuel
Open To Work

Terrill Manuel

Baltimore,MD

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Clinic CoordinatorSenior Patient Account RepresentativeSenior Patient Service CoordinatorPatient Access Representative

Work Type

Full Time

Location Preference

On-Site
Location: Baltimore, MD, US
Open to relocation: Yes

Salary Range

$28/hr - $1000/hr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPaid time offHealthcare benefitsPaid sick leave401k matchStock Options / Equity / Profit SharingPersonal development programsTeam Building / Company Retreats

Summary

Healthcare Administrator with proven ability to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.

Experienced with coordinating patient care activities, ensuring efficient scheduling and communication. Utilizes strong organizational and multitasking abilities to manage patient needs and administrative tasks smoothly. Knowledge of healthcare protocols and patient management to maintain high standards of care.

Overview

2027
2027
years of professional experience

Work History

Surgical Scheduler

Sinai Hospital of Baltimore
Baltimore, MD
2024 - Current
  • Scheduled surgical procedures using electronic health record systems.
  • Coordinated with surgical teams to optimize patient flow and resource allocation.
  • Managed pre-operative patient communication regarding scheduling and preparations.
  • Ensured accuracy of patient data in scheduling software for efficient operations.
  • Oversaw daily scheduling operations, improving overall departmental efficiency.

Senior Administrative Assistant

John Hopkins School Of Public Health
Baltimore, MD
2023 - 2024
  • Streamlined scheduling processes for executive meetings, optimizing time management across departments.
  • Coordinated logistics for high-profile events, ensuring seamless execution and participant satisfaction.
  • Collaborated with cross-functional teams to implement administrative best practices, improving workflow consistency.

Clinic Coordinator

Johns Hopkins University Urology
Baltimore, MD
2021 - 2023
  • Coordinated clinic operations, ensuring seamless patient flow and staff collaboration.
  • Implemented scheduling system improvements, enhancing appointment management efficiency.
  • Managed patient records with accuracy, adhering to privacy regulations and protocols.

Senior Patient Account Representative

Children’s National
Washington, DC
2020 - 2021
  • Ensured accurate processing of patient accounts and insurance claims to optimize revenue cycle operations.
  • Collaborated with clinical teams to resolve billing issues, improving patient satisfaction and collection rates.
  • Processed and resolved complex patient account inquiries efficiently.

Senior Patient Service Coordinator

CHILDREN'S HOSPITAL BOSTON
Boston , MA
2019 - 2020
  • Supporting program operations by preparing and updating documents, reports and spreadsheets.
  • Documenting patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Implementing best practice standards for billing resulting in substantial reduction of accounts receivable delays.

Patient Care Coordinator

MASSACHUSETTS GENERAL HOSPITAL Neurology
Boston, MA
2017 - 2019
  • Coordinated patient appointments and managed schedules to optimize clinic efficiency.
  • Facilitated communication between patients and healthcare providers, enhancing care delivery.
  • Streamlined patient intake processes, ensuring accurate data collection and compliance with regulations.

Patient Service Coordinator

BRIGHAM & WOMEN'S HOSPITAL
Boston, MA
2014 - 2017
  • Handled tasks of maintaining references for medical terminology and procedures Participated in departmental preparation for Joint Commission as well as other regulatory site visits.
  • Investigated, triaged and resolved patient issues to encourage positive experience during patient visit.
  • Used epic to maintain electronic patient files, successfully maintaining over 300 patient files.

Education

B.A - Health Administration

Cambridge College
Cambridge, MA
09-2027

Skills

  • EPIC
  • Strong initiative
  • Data Analyst
  • Team-oriented and dependable
  • HIPAA compliance
  • Patient coordination
  • Medical terminology
  • Patient relations
  • Follow-up procedures
  • Clerical support
  • Healthcare administration

Timeline

Surgical Scheduler

Sinai Hospital of Baltimore
2024 - Current

Senior Administrative Assistant

John Hopkins School Of Public Health
2023 - 2024

Clinic Coordinator

Johns Hopkins University Urology
2021 - 2023

Senior Patient Account Representative

Children’s National
2020 - 2021

Senior Patient Service Coordinator

CHILDREN'S HOSPITAL BOSTON
2019 - 2020

Patient Care Coordinator

MASSACHUSETTS GENERAL HOSPITAL Neurology
2017 - 2019

Patient Service Coordinator

BRIGHAM & WOMEN'S HOSPITAL
2014 - 2017

B.A - Health Administration

Cambridge College

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