Terry Brown
Olive Branch,MS
Summary
Accomplished leader with extensive experience in multi-unit supervision and operational excellence, notably at Amerisource Bergen and Caremark/CVS. Expert in enhancing quality control and efficiency, leading teams of up to 120 associates, and driving significant improvements in pharmacy operations. Skilled in transformative leadership and communication, consistently exceeding performance goals.
Overview
23
23
years of professional experience
Work History
Supervisor Returns
Amerisource bergen
06.2019 - Current
- Responsibel for all Inbound return from customer
- Responsible for vault area
- All inbound and outboud returns and receiving processes
- Responsible for insuring that we are QRO compliant in this area
- Responsible for PICKING, Packing and Shipping out all flue oders during flu season
- Resonsible for shipping area on Dayshift
Supervisor Receiving
Amerisource bergen
05.2018 - 06.2019
- Responsible for all inbound shipments
- Responsible for Receiving in of all products and putting away to proper location
- Responsible for ensuring that all shipments are made on time, based on service level requirements
- Responsible for all aspects of the dock operations to include shipping duties
Supervisor Shipping Night shift
Amerisource bergen
05.2015 - 01.2018
- Responsible for up to 18 associates
- Responsible for Picking and Shipping customer orders in a Timely manner
- Responsible for insuring that all trucks departed on time
- Responsible for Quality and efficiency for the entire shift
Warehouse Manager II
Amerisource bergen
09.2012 - 04.2015
- Responsible for up to 52 associates to include supervisors
- Responsible for Picking and Shipping customer orders in a Timely manner
- Responsible for insuring that all trucks departed on time
- Responsible for Quality and efficiency for the entire shift
Supervisor
Amerisource bergen
04.2008 - 09.2012
- Responsible for all inbound shipments
- Responsible for Receiving in of all products and putting away to proper location
- Responsible for ensuring that all shipments are made on time, based on service level requirements
- Responsible for all aspects of the dock operations to include shipping duties
operations manager
caremark/cvs
03.2005 - 12.2007
- Responsible for total Dispensing and Packing/Shipping areas at the Birmingham mail order facility
- Supervised up to 120 associates to include 4 supervisors on two shifts
- Responsible for costs, efficiencies, and quality for all pharmacy operations
Packing/Shipping supervisor
caremark/cvs
01.2002 - 03.2005
- Responsible for all Packing/Shipping areas of the Birmingham mail order facility
Education
Advanced Dilpoma - Diploma, N/A
west point high school
05.1981
Skills
- Multi unit supervision
- Recruiting
- Hiring
- Training
- Supervision
- Profit analysis
- Budget analysis
- Cost analysis
- Quality control
- Inbound shipping
- Outbound shipping
- Receiving
- Picking
- Shipping
- Inventory management
- Communication
- Customer relations
- Leadership
- Coaching
- Teaching
- Transformational leadership
- Regulatory Compliance
- Processes and procedures
- Training and mentoring
- Expectation setting
- Team building
- Schedule development
References
Available upon request
Timeline
Supervisor Returns
Amerisource bergen
06.2019 - Current
Supervisor Receiving
Amerisource bergen
05.2018 - 06.2019
Supervisor Shipping Night shift
Amerisource bergen
05.2015 - 01.2018
Warehouse Manager II
Amerisource bergen
09.2012 - 04.2015
Supervisor
Amerisource bergen
04.2008 - 09.2012
operations manager
caremark/cvs
03.2005 - 12.2007
Packing/Shipping supervisor
caremark/cvs
01.2002 - 03.2005
Advanced Dilpoma - Diploma, N/A
west point high school
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