Reliable professional with experience in retail, healthcare support, and team coordination. Strong in customer service, cash management, and problem-solving. Committed to accurate transactions, organized operations, and quality service.
Work History
Cashier
7 Years 4 Months
Lowes Home Improvment | 02.2019 - 06.2026
Processed cash, credit, debit, and gift card transactions accurately at point-of-sale systems.
Resolved customer questions about pricing, returns, and receipt issues with professionalism.
Balanced register drawers and reconciled cash handling discrepancies during shift closeout.
Supported self-checkout lanes by assisting customers with payment errors and item scanning.
Healthcare Advocate
1 Year 11 Months
Convergys | 03.2017 - 02.2019
Reviewed applications and screened patients to determine eligibility for medical and disability assistance.
Enhanced healthcare service quality by collaborating with medical professionals and providing accurate patient information.
Improved patient satisfaction by actively listening to concerns and addressing their needs promptly.
Obtained patient feedback from over [Number] patients to provide appropriate recommendations to improve patient services.
Jr Assistant Manager
11 Years 11 Months
Rainbow Shops | 03.2005 - 02.2017
Supervised sales floor operations, ensuring consistent customer service and visual standards.
Trained associates on POS procedures, register accuracy, and transaction handling.
Coordinated merchandising resets, signage placement, and floor recoveries to support brand presentation.
Monitored inventory levels, backroom organization, and replenishment to maintain product availability.