Terry Erdei

Livermore,CA

Summary

At Porsche Livermore, I spearheaded online sales growth through strategic marketing and CRM implementation, enhancing team efficiency and customer satisfaction. My blend of digital marketing expertise and team leadership propelled significant achievements, including a notable increase in online sales, by focusing on personalized customer service and data-driven sales strategies. Detail-oriented Internet Sales Manager with 16 years of dedicated Porsche sales. Successful at closing sales quickly and managing an efficient and profitable sales team. Effective at maintaining an active social media presence and following up with customers.

Overview

years of professional experience

Work History

Internet Sales Manager

Porsche Livermore

03.2010 - Current

Responded to internet inquiries and phone calls in timely matter.
Increased online sales by implementing effective marketing strategies and optimizing website content.
Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
Provided superior and individualized customer service.
Maintained detailed records of all customer interactions, providing valuable data for future sales initiatives and forecasting efforts.
Implemented CRM software to streamline lead management and follow-up procedures, increasing overall team efficiency.

Education

Machinist -

Teamsters Machinist

Livermore

01.1985 - 6 1989

Skills

Team Leadership Qualities

Online sales techniques

Appointment Scheduling

Digital Marketing

Timeline