Terry Ford
Tampa,Florida
Summary
Seasoned IT professional with over 20 years of experience in the Special Operations community, Department of Defense, and Intelligence Community. Experienced in designing, implementing, maintaining, and troubleshooting complex IT systems. Proactively manages hardware, software, networks, and security measures to ensure optimal performance. Skilled in issue identification, solution development, and coordination with technical staff of partnering organizations and foreign governments. Possesses a well-developed problem-solving skillset utilizing technical expertise and analytical skills to overcome both perceived and existing technical challenges in an agile fashion. Highly driven self-starter who thrives on challenges and excels in both dynamic team environments and isolated settings.
Overview
22
22
years of professional experience
1
1
Certification
4
4
years of post-secondary education
Work History
Senior Systems Engineer
Crimson Phoenix
04.2016 - Current
- Operate and maintain suite of specialized appliances providing cross domain services between a US national network and the national networks of partner nations
- Serves as technical advisor responsible for examining, recommending, and managing technical, policy, and procedural solutions for multiple international network requirements representing analyst needs
- Serves as a liaison for the International Systems Office with Senior leadership of various Intelligence Community organizations to include significant work with the Chief Information Officer (CIO), Office of Director National Intelligence (ODNI), the CIO and Deputy CIO of the Defense Intelligence Agency, and CIO equivalents in the five Commonwealth countries
Senior Systems Engineer
SRA International
05.2013 - 03.2016
- Manage a team of software engineers developing the core architecture for the Joint Acquisition Task Force TALOS (Tactical Assault Light Operator Suit) project with a goal to develop a custom architecture for an embedded system utilizing real-time operation systems and novel architectures while ensuring deliverables are met and on schedule within project timelines
- Working with a team of hardware engineers to produce a custom sensor architecture to communicate with an embedded computing architecture
- Final system designed to provide real-time information via multiple modalities to an operator integrating current GOTS solutions such at the Android Team Awareness Kit and Android Precision Assault Strike Suite
- Develop, operate, and maintain required infrastructure to provide knowledge capture and facilitate collaboration across different teams
Senior Systems Engineer
CSC
02.2011 - 05.2013
- Provide expert advice and assistance in state-of-the-art software/hardware
- Coordinate with contractor management and Government personnel to ensure that the problem has been properly defined and that the solution will satisfy the Government’s requirement
- Monitors each task and keeps the Program Manager abreast of all problems and accomplishments
- Anticipates problems and works to mitigate the anticipated problems
- Provide technical direction for the complete systems development effort and serves as a technical authority for a design area
- DMZ engineer for a multinational network utilizing unique hardware appliances to allow cross domain collaboration and exchange
Senior Computer Systems Analyst
JBI Technologies
08.2009 - 02.2011
- Provides technical expertise to customers, users or company personnel either at domestic or international field sites
- Troubleshoot systems, software, and equipment layout
- Develops, implements, installs, tests, modifies and/or operates complex equipment and systems
- Develops test plans and preventative maintenance programs
- Instructs customers in the operation and maintenance of the system and serves as company liaison with customers on administrative and technical matters for assigned projects
- Tier 2 information system solutions and technical support in areas of personal computer/client server support, systems programming, telecommunications/network support and administration
- Responsible for account management of multiple applications and systems and provide hardware replacement suggestions and strategies to ensure proper operation and maintenance of required suite of services
Tactical Communicator / Systems Administrator (USN Active Duty)
Naval Special Warfare Development Group
09.2005 - 08.2009
- Network /Systems Administrator responsible for the design, implementation, and operation of home based and deployed communications systems across multiple theatres
- Duties and accomplishments include: Install new software releases, system upgrades, evaluate and install patches
- Configuring and monitoring various models of Cisco routers utilizing EIGRP routing over MDRT WAN links
- Responsible for upgrading system IOS and troubleshooting configuration errors
- Configuring and monitor multi-switched LANs utilizing RSTP
- Conduct software and hardware evaluations, provide technical analysis and implement systems
- Implement, maintain, and engineer systems, software, and data integration solutions
- Designing and prepping entire communications suites for deployed/surging personnel under short time constraints utilizing GCS MDRT SATCOM terminals and modified Cisco 2811 routers
- Designing and building new suites for use in deployed hostile environments
- Deployed numerous times to remote sites in Iraq and Afghanistan as a sole communicator/systems admin
- Responsible for short notice re-location of entire remote sites
- R&D of new technologies and techniques
- Responsible for the training of all new and existing division personnel to maintain and improve tactical communicator/systems administrator skill sets
- Currently designing new training pipeline to address the need of adequately trained personnel to fill roles as independent systems administrators and tactical communicators at remote sites
Communications Maintenance Watch Supervisor (USN Active Duty)
Naval Security Group Detachment Potomac
09.2003 - 09.2005
- Responsible for establishing and maintaining network connectivity on circuits to various customers
- Monitor and troubleshoot network activity and respond to impending connectivity problems in a proactive manner
- Provide input to technical investigations and brief management on any connectivity issues
- Helped design and implement RF UNIX based software to transition mission needs
- Military team lead for remote installation and deployable units
Education
Bachelor of Science - Information Technology
Southern New Hampshire University
01.2016 - 06.2019
Naval Cryptologic School -
Cryptologic Maintenance Technician Class “A” School
05.2003 - 08.2003
NSA National Cryptologic School - undefined
Skills
- Troubleshooting and analysis
- Cybersecurity frameworks
- Infrastructure support
- Requirement documentation
- Disaster recovery planning
- Process optimization
- Design and implementation
- Cybersecurity best practices
- Troubleshooting
- Advanced troubleshooting
- Continuous improvement
Certification
- COMPTIA Security+
- COMPTIA Cloud+
- COMPTIA Network+
- Amazon Cloud
- CCNA
- Microsoft Certified Professional
- Naval “C” School 2735 (Information Systems Administrator)
- IDNX Promina Configuration and Maintenance
- Fiber Optic and data cable installer
- Satellite Communications and Collections
- Mobile Satellite Operations and Maintenance
- Blackwater tactical shooting and driving
- High Risk SERE (HRS)
Personal Information
Title: Senior Systems Engineer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Systems Engineer
Crimson Phoenix
04.2016 - Current
Bachelor of Science - Information Technology
Southern New Hampshire University
01.2016 - 06.2019
Senior Systems Engineer
SRA International
05.2013 - 03.2016
Senior Systems Engineer
CSC
02.2011 - 05.2013
Senior Computer Systems Analyst
JBI Technologies
08.2009 - 02.2011
Tactical Communicator / Systems Administrator (USN Active Duty)
Naval Special Warfare Development Group
09.2005 - 08.2009
Communications Maintenance Watch Supervisor (USN Active Duty)
Naval Security Group Detachment Potomac
09.2003 - 09.2005
Naval Cryptologic School -
Cryptologic Maintenance Technician Class “A” School
05.2003 - 08.2003
NSA National Cryptologic School - undefined
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