Terry Rose
General Manager
Mission Viejo,CA
Summary
I have over 25 years of progressive leadership experience, including sales and operations management, manufacturing, process engineering, manufacturing/facilities engineering, supply chain management, warehousing, and logistics with 20 years of full P&L responsibilities and multi-location leadership. I have led teams and functions to achieve remarkable results in a wide variety of environments and have been formally recognized by several organizations for my success in change management, planning, leadership development, strategic thinking, and union avoidance. My core competencies include developing and executing business strategies, building and growing dealer networks, managing P&L, and leading high performing teams. I am passionate about developing teams to deliver profitable results, provide excellent customer service, and drive innovation and quality.
Overview
29
29
years of professional experience
5
5
years of post-secondary education
Work History
General Manager
Komatsu
Chicago, IL
08.2022 - Current
- Oversee all sales and marketing activities in North America and Latin America for the forklift division
- Manage the P&L for North America and Latin America
- Manage all sales channels: Factory owned stores, independent dealers, aftermarket (parts), and national accounts
- Develop and implement the business plan for Forklift.
- Developed and maintained relationships with customers and suppliers through account development.
General Manager, NA Forklift Retail Operations
Komatsu
Chicago, IL
09.2018 - 07.2022
- Develop and implement the business plan for factory store operations
- Manages P&L for North America Retail Operations more than $60 Million
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Leads and develops GMs and their teams to ensure deliverance on sales, profit, and goals
- Identifies and Partners with Sr. Leadership to identify growth opportunities, market trends, competitive activity, and developing strategies and tactics accordingly
- Develops, grows, and implements with key partners OSHA/Safety program, common work processes, management tools, and technology advancement in the workplace
- Leads partnerships with cross functional teams including accounting, marketing, parts, service, rental, sales (new/used), and HR
- Develops succession planning and talent management in partnership with HR
General Manager
Komatsu
Long Beach, CA
07.2014 - 08.2018
- Managed budget implementations, employee evaluations, and contract details for five factory store locations in California.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Sr. Regional Manager of Process Engineering
The Home Depot
Mira Loma, CA
03.2012 - 07.2014
- Regional manager for 5 regional distribution centers and 3 stocking distribution centers.
- Managed multi-unit operations to develop teams and optimize workflows for maximum business results.
- Responsibilities include productivity improvements, SOP development for all work procedures, layout and design of distribution centers, new process improvement and technology.
- Executed multiple Kaizen events in support of LEAN operating principles.
Regional Distribution Center Engineering Manager
The Home Depot
Atlanta, GA
02.2011 - 03.2012
- Regional manager for 7 distribution centers
- Responsible for new process and technology improvements to reduce costs.
Store Team Leader
Target
Savannah, GA
03.2010 - 02.2011
- Managed all P&L responsibility for $32M store
- Supervised a team of 6 Executive Team Leaders, 15 Team Leaders and 200+ employees
- Selected to lead turnaround of the bottom performing store in the Southeast
- Drove improvements in productivity, store operational score and team development
Group Merchandising Leader
Target
Charlotte, NC
02.2009 - 03.2010
- Served as the Senior Leader for Grocery and Food Service Operations with full P&L responsibility for 56 General Merchandise stores and 5 Super Targets totaling over $250M in food sales
- Worked closely with Merchant, Food, Store Operations and Distribution teams at Headquarters to drive process and profitability improvements
- Led food safety culture, food leadership training, and education on food profitability which included instocks, product quality and freshness
- Developed company programs that improved food safety, sales and profitability
Store Team Leader
Target
Columbia, SC
02.2007 - 02.2009
- Managed all P&L responsibility for $36M store and supervised 6 Executive Team Leaders, 15 Team Leaders and 200+ employees
- Drove improvements in productivity, store operational score and team development
- Awarded the 11-store District D337 2008 Most Valuable Player for overall District Leadership
- Recognized for leading a store turn-around with improvements in customer service, performance, culture, and talent management
- Received top scores rating my leadership in my district
Regional Facilities Operations Manager
Target
Minneapolis, MN
08.2005 - 02.2007
- Devised processes to boost long-term business success and increase profit levels for 12 regional distribution centers.
- Led a team of 12 senior leaders to manage warehouse layouts, productivity improvements, installation and operation of all warehouse equipment.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Introduced new methods, practices, and systems to reduce turnaround time.
Senior Group Leader
Target
Fontana, Sacramento, CA
06.2003 - 08.2005
- Managed facility operations of the Northern California Distribution Center
- Responsibilities included complete distribution budget and Capital Expenditure responsibility, inventory reduction, improving DC efficiencies, budget performance, and executive leadership development
- Recognition for leading successful outcome of significant labor relations challenges
General Manager
MillCraft SMS Services
Oil City, PA
01.1999 - 06.2003
- Managed overall plant operations of a $12M division of a continuous caster OEM maintenance and distribution facility with seven 3PL satellite locations
- Supervised a team of 12 managers and 100+ union employees
- Improved plant efficiencies, profit margins, and division growth
Plant Operations Manager
MillCraft SMS Services
Oli City, PA
04.1997 - 01.1999
- Monitored and supported progress of plant production orders by managing shop capacity and loading functions at several facilities.
- Provided direction and leadership to all levels of employees and managers.
- Maximized plant safety through proactive strategies and well-structured training.
- Optimized processes to maximize efficiency.
Plant Operations Manager
Oil City, PA
04.1997 - 01.1999
- Supervised plant operations (assembly/welding, machining, plating, electrical, maintenance, coatings, departments) including maintenance, warehousing and distribution
- Preserved existing customer accounts and grew a new customer base
- Responsibilities included sales force management, customer liaison and technical field assistance.
Project Engineer Manager
Unimast Incorporated
Chicago, IL
08.1994 - 04.1997
- Managed all maintenance, plant equipment and engineering departments for steel manufacturing facility.
Education
Bachelor of Science - Electrical Engineering
Youngstown State University
Youngstown, OH 08.1989 - 06.1994
Skills
Relationship building and retention
undefinedTimeline
General Manager
Komatsu
08.2022 - Current
General Manager, NA Forklift Retail Operations
Komatsu
09.2018 - 07.2022
General Manager
Komatsu
07.2014 - 08.2018
Sr. Regional Manager of Process Engineering
The Home Depot
03.2012 - 07.2014
Regional Distribution Center Engineering Manager
The Home Depot
02.2011 - 03.2012
Store Team Leader
Target
03.2010 - 02.2011
Group Merchandising Leader
Target
02.2009 - 03.2010
Store Team Leader
Target
02.2007 - 02.2009
Regional Facilities Operations Manager
Target
08.2005 - 02.2007
Senior Group Leader
Target
06.2003 - 08.2005
General Manager
MillCraft SMS Services
01.1999 - 06.2003
Plant Operations Manager
MillCraft SMS Services
04.1997 - 01.1999
Plant Operations Manager
04.1997 - 01.1999
Project Engineer Manager
Unimast Incorporated
08.1994 - 04.1997
Bachelor of Science - Electrical Engineering
Youngstown State University
08.1989 - 06.1994
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