Terry Tobiasson
Omaha Halal Live Market
BELLEVUE,NE
2
Languages
8
years of professional experience
Experienced operations leader with a strong record in team leadership, resource allocation, and process improvement. Known for improving efficiency, controlling costs, and delivering reliable customer service across store, butcher, and maintenance operations.
Results-driven manager with extensive experience leading teams, improving daily operations, and supporting business growth. Skilled in customer service, staffing, training, and decision-making, with a focus on building productive teams and maintaining high service standards. Proven success in reducing waste, managing budgets, and improving satisfaction.
Work History
Manager
2 Years 1 Month- Implemented and organized USDA operations
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Improved marketing to attract new customers and promote business.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Launched quality assurance practices for each phase of development
- Planned, created, tested and deployed system life cycle methodology to produce high-quality systems to meet and exceed customer expectations.
- Directed daily store operations, ensuring consistent customer service, merchandising, and sales floor readiness.
- Managed inventory controls, replenishment cycles, and product rotation to reduce waste and stockouts.
- Scheduled staff coverage and coordinated assignments to maintain efficient workflow across departments.
- Trained employees on POS procedures, cash handling, and service standards for accurate transactions.
- Oversaw vendor receiving, pricing updates, and order verification to support product availability.
- Enforced sanitation and food safety practices across sales and storage areas.
- Resolved customer concerns promptly, preserving service quality and repeat business.
- Improved operational processes through staff coaching, workflow adjustments, and performance monitoring.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Enforced food safety, sanitation, and HACCP procedures across cutting room and display areas.
- Coordinated daily production schedules to balance customer demand, case readiness, and labor efficiency.
- Inspected incoming meat deliveries for quality, temperature, and specification compliance.
- Prepared specialty cuts and custom orders to meet customer preferences and service standards.
- Increased sales by creating appealing meat displays and ensuring product freshness.
- Managed daily operations of the butcher shop, including scheduling, payroll, and budgeting responsibilities.
- Fostered an inclusive work environment that encouraged collaboration among staff members from diverse backgrounds.
- Increased team productivity through effective delegation of tasks based on individual strengths and areas of expertise.
- Generated repeat business by building rapport with customers through personalized service and attention to detail.
- Contributed to higher profits with innovative marketing strategies aimed at attracting new clientele.
- Enhanced customer satisfaction by providing expert knowledge on meat selection and preparation techniques.
- Improved overall efficiency by streamlining processes for receiving, processing, and displaying meats.
- Reduced waste by implementing proper inventory management and ordering procedures.
- Optimized inventory turnover rate by closely monitoring stock levels and adjusting orders as needed.
- Promoted sustainable practices by sourcing locally-produced meats whenever possible.
- Developed strong relationships with suppliers to ensure consistent quality of products at competitive prices.
- Expanded product offerings to meet evolving consumer demands for specialty items such as organic or grass-fed meats.
- Stocked, rotated and priced merchandise to meet store standards.
- Wrapped meat produce to maintain quality, freshness and condition.
- Labeled meat items clearly and accurately with allergen information and expiration dates.
- Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
- Replenished butcher counter displays to maintain fresh, appealing produce.
- Identified cuts of meat, grading and pricing accordingly.
- Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
- Used Clover to document quantity of meat received and sold to keep proper records of meat sales.
- Placed orders for supplies and raw materials to keep necessary items available.
- Received and inspected meat deliveries to verify quality and safety of products.
- Collaborated with suppliers to obtain high-quality products and meet customer needs.
- Promoted new meat options to offer customers unique and appealing choices.
- De-boned and ground meat to prepare cuts and portions for sale.
- Monitored and controlled inventory to manage stock levels and prevent waste.
- Set up displays and stocked shelves with fresh meats, rotating stock for quality.
- Supervised meat cutting, trimming, and portioning to maintain consistent product quality and presentation.
- Managed inventory rotation, label accuracy, and stock control to reduce waste and support freshness standards.
- Trained butcher staff on knife handling, carcass breakdown, and safe equipment operation.
- Maintained refrigeration equipment, workstations, and tools to ensure reliable operations and compliance.
- Maintained a safe work environment through regular equipment maintenance and staff training in safety protocols.
- Provided exceptional service to customers, answering questions, offering recommendations, and fulfilling special orders.
- Mentored new butchers on proper cutting techniques, product handling, and customer service skills.
- Ensured compliance with local health regulations through regular inspections and strict adherence to sanitation guidelines.
- Streamlined order fulfillment process to improve accuracy and reduce wait times for customers.
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
- Adhered to safety and cleanliness standards and maintained equipment.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Used boning knife, skewers and twine to shape, lace, and tie roasts.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
- Trained new employees on proper meat-cutting techniques and safety measures.
- Cut meats to customer specifications and answered questions about specialty products.
- Maintained cleanliness and safety standards to prevent contamination and comply with regulations.
- Trimmed fat to remove undesirable parts from cuts of meat.
- Disassembled and properly cleaned meat-cutting machines, avoiding contamination.
- Adjusted machine settings to accommodate different cuts of meat.
- Packaged and labeled meat items in preparation for sale to customers.
- Calculated weight and quantity of meat to determine appropriate pricing for customers.
- Managed waste and disposal to comply with environmental regulations and minimize waste.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Purchased animals for processing and for sales to customers
Manager
1 Year 6 Months- Directed daily store operations, ensuring consistent customer service, merchandising, and sales floor readiness.
- Managed inventory controls, replenishment cycles, and product rotation to reduce waste and stockouts.
- Scheduled staff coverage and coordinated assignments to maintain efficient workflow across departments.
- Trained employees on POS procedures, cash handling, and service standards for accurate transactions.
- Oversaw vendor receiving, pricing updates, and order verification to support product availability.
- Enforced sanitation and food safety practices across sales and storage areas.
- Resolved customer concerns promptly, preserving service quality and repeat business.
- Improved operational processes through staff coaching, workflow adjustments, and performance monitoring.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Supervised meat cutting, trimming, and portioning to maintain consistent product quality and presentation.
- Managed inventory rotation, label accuracy, and stock control to reduce waste and support freshness standards.
- Trained butcher staff on knife handling, carcass breakdown, and safe equipment operation.
- Maintained refrigeration equipment, workstations, and tools to ensure reliable operations and compliance.
- Maintained a safe work environment through regular equipment maintenance and staff training in safety protocols.
- Provided exceptional service to customers, answering questions, offering recommendations, and fulfilling special orders.
- Mentored new butchers on proper cutting techniques, product handling, and customer service skills.
- Ensured compliance with local health regulations through regular inspections and strict adherence to sanitation guidelines.
- Streamlined order fulfillment process to improve accuracy and reduce wait times for customers.
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
- Adhered to safety and cleanliness standards and maintained equipment.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Used boning knife, skewers and twine to shape, lace, and tie roasts.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
- Trained new employees on proper meat-cutting techniques and safety measures.
- Cut meats to customer specifications and answered questions about specialty products.
- Maintained cleanliness and safety standards to prevent contamination and comply with regulations.
- Trimmed fat to remove undesirable parts from cuts of meat.
- Disassembled and properly cleaned meat-cutting machines, avoiding contamination.
- Adjusted machine settings to accommodate different cuts of meat.
- Packaged and labeled meat items in preparation for sale to customers.
- Calculated weight and quantity of meat to determine appropriate pricing for customers.
- Managed waste and disposal to comply with environmental regulations and minimize waste.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
Maintenance Team Leader
4 Years 3 Months- Diagnosed mechanical and electrical failures to restore processing equipment quickly.
- Supervised maintenance crew performing equipment repairs and preventive maintenance across production areas.
- Coordinated work orders, priorities, and downtime with production supervisors.
- Enforced safety procedures, including lockout/tagout and food plant compliance standards.
- Trained technicians on troubleshooting, repair methods, and maintenance documentation.
- Inspected machinery to identify wear, defects, and recurring reliability issues.
- Fabricated and welded replacement parts to support equipment restoration.
- Updated maintenance records and communicated completed work to operations leadership.
- Supervised employee performance, preventive maintenance, and safety.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Managed efficient teams of up to 8 employees.
- Ensured compliance with regulatory requirements through diligent documentation of all maintenance activities and adherence to established protocols.
- Troubleshot complex mechanical issues, applying expertise in various equipment types to quickly resolve problems.
- Improved team efficiency with hands-on training and development of junior maintenance technicians.
- Established open lines of communication between the maintenance department and other teams across the organization to promote collaboration and streamlined problem solving.
- Managed maintenance projects, ensuring timely completion within budget constraints.
- Performed root cause analysis on recurring equipment failures, devising solutions to prevent future occurrences effectively.
- Reduced downtime for critical systems by conducting regular inspections and identifying potential issues before they escalated.
- Championed a culture of safety within the maintenance team, consistently emphasizing the importance of proper equipment usage and adherence to safety protocols.
- Mentored new team members, sharing knowledge of best practices and fostering a culture of continuous improvement within the department.
- Collaborated with other department leaders to develop comprehensive facility maintenance plans and priorities.
- Created and maintained daily and weekly reports for upper management.
- Utilized proper tools and materials to adhere to safety guidelines.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Contributed to development, implementation, and execution of maintenance programs.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
Education
High School Diploma
Skills
Operations management
Operational strategy
Resource allocation
Team leadership
Employee training
Staff management
Documentation and reporting
Customer service
Time management
Goal setting
Decision-making
Complex Problem-solving
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Manager
Omaha Halal Live Market
09.2024 - 10.2026Read More
Manager
Tom's Live Market
03.2023 - 09.2024Read More
Maintenance Team Leader
Greater Omaha Packing
12.2018 - 03.2023Read More
Maywood Highschool
High School Diploma
Read More