Terry Vu
San Angelo,TX
Summary
Highly driven Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
12
12
years of professional experience
Work History
Deli Clerk
HEB Grocery Store
San Angelo, TX
10.2024 - Current
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Rotated product on shelves to ensure freshness.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
General Manager
The Penny Taphouse
San Angelo, TX
03.2022 - 07.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Trained employees on duties, policies and procedures.
- Ensured compliance with local health department regulations regarding food safety standards.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
General Manager
Twisted Root Burger Co
San Angelo, TX
08.2018 - 03.2022
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
Assistant General Manager
Twisted Root Burger Co
San Angelo, TX
10.2015 - 08.2018
Kitchen Manager
Twin Peaks
San Angelo, TX
08.2013 - 03.2015
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Developed and implemented kitchen policies, procedures and quality standards.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Trained new employees on kitchen procedures and policies.
Education
High School Diploma -
Central High School
San Angelo, TX06.2003
Some College (No Degree) - Business Administration And Management
Angelo State University
San Angelo, TXSkills
- Supervision and Training
- Quality Assurance
- Staff Scheduling
- Employee Motivation
- Training Management
- Staff Development
- Cost and Labor Reduction
Certifications
Learn2serve Texas Food Manager Certification
TABC
Timeline
Deli Clerk
HEB Grocery Store
10.2024 - Current
General Manager
The Penny Taphouse
03.2022 - 07.2024
General Manager
Twisted Root Burger Co
08.2018 - 03.2022
Assistant General Manager
Twisted Root Burger Co
10.2015 - 08.2018
Kitchen Manager
Twin Peaks
08.2013 - 03.2015
High School Diploma -
Central High School
Some College (No Degree) - Business Administration And Management
Angelo State University