Summary
Overview
Work History
Skills
States Licensed
Certification
Timeline
Generic

Terry Young

Paducah,TX

Summary

Skilled Independent Adjuster with comprehensive background in insurance claims management. Experience includes accurate damage assessment, negotiation of claim settlements, and effective communication with policyholders to facilitate swift resolution. Strengths lie in critical thinking, problem-solving abilities, and knowledge of industry regulations and standards. Previous roles demonstrated capacity to reduce claim processing times and improve customer satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Independent Adjuster

Worley Catastrophe
, US
06.2016 - Current
  • Traveled to customer and loss locations to inspect property and document damage.
  • Consulted with experts such as engineers or appraisers when needed.
  • Interpreted complex policy language and applied it to individual claims circumstances.
  • Investigated and assessed damage to residential and commercial properties, including personal property losses.
  • Performed detailed calculations related to damages incurred due to an accident or disaster event.
  • Explained loss coverage, assisted policyholders with itemizing damages and coordinated alternative living arrangements.

Large Loss Adjuster

QA Claims
Amarillo, Texas (TX)
09.2024 - 11.2024
  • Conducted on-site inspections of property damage to assess repair needs and costs.
  • Identified and obtained evidence to ascertain claim value.
  • Prepared estimates of repair costs following visits to properties affected by losses.
  • Delivered exceptional customer service to clients by communicating information and actively listening to concerns.
  • Liaised with external contractors regarding repairs or replacements required following a loss event.

ECTA T.L.

TheBest Claims Solutions
  • Company Overview: Remote
  • 3000 hours auto
  • Remote
  • Customer service for total Loss auto

Skills

  • MICROSOFT OFFICE
  • OUTLOOK
  • Microsoft Excel
  • Insurance Sales
  • Salesforce
  • Customer service & sales experience
  • Audatex
  • Xactimate
  • Policy interpretation
  • Damage asses
  • Damage assessment
  • Property inspection

States Licensed

  • Texas
  • Oklahoma
  • Louisiana
  • Georgia
  • Florida
  • South Carolina
  • North Carolina
  • Alabama
  • Michigan
  • New Mexico
  • Mississippi
  • Indiana
  • Kentucky

Certification

  • Life and Health Insurance
  • All lines adjuster license
  • State Farm Auto Property And Policy certification
  • Rope And Harness
  • Desk File Review

Timeline

Large Loss Adjuster

QA Claims
09.2024 - 11.2024

Independent Adjuster

Worley Catastrophe
06.2016 - Current

ECTA T.L.

TheBest Claims Solutions

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Terry Young