Terry J. White

• Trained new staff on correct procedures, compliance requirements, and performance strategies.
• Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
• Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

• Answered incoming telephone calls and scheduled appointments for clients.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Managed business customer service, responding to requests and concerns promptly.
• Styled hair according to customer preferences.

High quality precise men's hair cuts and straight razor shaves.

• Inspected [Product or service] with accuracy, reporting problems or defects quickly.
• Discarded and rejected products, materials and equipment not conforming with specifications.
• Performed frequent visual inspections to root out tolerance and compliance issues.
• Worked with specific production team members to rectify production issues and maintain high-quality final products.

• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Collected room deposits, fees, and payments.
• Used internal software to process reservations, check-ins and check-outs.

• Assembled components with minimal supervision, exceeding expected project milestones.
• Completed durable assemblies and subassemblies with hand and power tools.
• Followed outlined specifications to implement assembly plans.
• Conducted quality assurance inspections on finished components and identified issues.

• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.