Terza Starkey
Westerville,OH
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Bartender/Server Trainer
Bd's Mongolian Barbeque
10.2018 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Material Handler
Abercrombie & Fitch
10.2021 - 05.2023
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
CSR
T-Mobile
10.2020 - 10.2021
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
Education
Licensed Massage Therapist - Massage And Bodywork
Columbus School of Medical Massage
4936 Blazer Pkwy Dublin, OH 4301704.2024
High School Diploma -
Thomas Worthington High School
Worthington, OH08.1999
Skills
- Strong multitasking
- Customer Service
- Clear and effective communication
- Patience and Tolerance
- Outgoing Personality
- Engaging personality
- Highly reliable
- Complex Problem-Solving
Timeline
Material Handler
Abercrombie & Fitch
10.2021 - 05.2023
CSR
T-Mobile
10.2020 - 10.2021
Bartender/Server Trainer
Bd's Mongolian Barbeque
10.2018 - Current
Licensed Massage Therapist - Massage And Bodywork
Columbus School of Medical Massage
High School Diploma -
Thomas Worthington High School
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