Summary
Overview
Work History
Education
Skills
Timeline
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Teshiina Allen

South Lake Tahoe,CA

Summary

Customer-oriented, results-driven store manager offering over 30 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers while promoting a positive, healthy culture.

Overview

1
1
year of professional experience

Work History

Store Manager

CVS Pharmacy
South Lake Tahoe, CA
05.2023 - Current
  • Manage and direct day-to-day operations as a"business owner" to achieve results and optimal sales and profitability
  • Recruit, hire and develop a team of 15 to 30 associates and managers while promoting a culture around service, loyalty and compliance
  • Consistently top in total front store and pharmacy sales in a district of 27 stores, above company average in top five categories, as well as beating budget over last year's sales
  • Leading multiple weeks in MyStoreHealth and OPI (Operational Insights), including schedule optimization and adherence, planogram integrity, pricing accuracy, service (Net Promoter Score) and Store Compliance
  • Driving my team through transparency, coaching and recognition to meet loyalty goals, resulting in team performing in top 10% of company with loyalty enrollments, including ExtraCare and ExtraCare Plus
  • Above 90% on 2023 Colleague Engagement Survey, with top three categories in Colleague appreciation, Compliance and Development
  • Successfully partnering with Pharmacy Team and owning our #OneTeam vision by recruiting from outside sources for pharmacy, developing and transitioning Front Store associates into the RX Cross-Source program, and providing continuous support to ensure excellent patient care in Front Store and Pharmacy

Education

High School Diploma -

Yosemite High School
Merced, CA
06-1992

Skills

  • Store operations oversight
  • Store Merchandising
  • Talent Recruitment
  • Payroll Management
  • Operations Management
  • Retail Inventory Management
  • Customer Service Management
  • Store opening and closing procedures
  • Leadership Development
  • Culture development
  • Revenue Generation
  • Budget Administration

Timeline

Store Manager

CVS Pharmacy
05.2023 - Current

High School Diploma -

Yosemite High School

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Teshiina Allen