Tesneem Alfar

• Managed guest seating to optimize flow and enhance dining experience.
• Coordinated the reservation system to ensure accurate bookings and minimize wait times.
• Collaborated with kitchen and serving staff to streamline communication during peak service hours.

• Promoted products through tastings, social media campaigns, and interactive events.
• Represented brands at OSU campus and community events to drive visibility.

• Increased awareness of healthy snack alternatives through social media and sampling.
• Engaged with student audiences to build authentic brand connections.

Engaged with guests upon arrival to ensure a positive first impression.

Coordinated seating for guests to optimize restaurant flow and customer satisfaction.

Oversaw reservation operations to enhance guest experiences. Managed booking systems to optimize client satisfaction. Directed reservation efforts to meet organizational objectives.

Handled phone inquiries to facilitate effective communication and support client needs.

• Developed and executed student-focused promotions to increase foot traffic.
• Leveraged peer-to-peer and digital marketing to grow awareness with OSU students.

• Developed and implemented effective merchandise design, distribution, and sales strategies to enhance artist campaign success.
• Supported execution of event activations and digital campaigns to drive higher engagement levels.

Engaged with guests upon arrival to enhance their overall experience.

Managed incoming phone calls to ensure effective communication and customer service.

Processed and resolved billing inquiries, maintaining accurate records and facilitating timely communication with clients.

Facilitated membership sales to enhance customer engagement and retention.

Managed incoming phone calls and directed them to appropriate departments.

Executed billing procedures for plate orders, maintaining financial accuracy and compliance.

Collaborated with sales team to address customer needs and drive vehicle sales.