Summary
Overview
Work History
Education
Skills
Accomplishments
Activities
Timeline
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TESS BODDEN

Philadelphia,PA

Summary

Resourceful team player with experience in Account Management and Sales. Well-versed in business organization, implementing strategies, and building customer relationships. Skilled at verbal communication to ensure long lasting customer relationships.

Overview

5
5
years of professional experience

Work History

Merck Pharmacy Vaccine Account Rep

Syneos Health
03.2023 - Current

· Collaborated cross-functionally with field counterparts to increase vaccination rates and sales in the Northeast Pharmacy Market

· Utilized Vaccine IQ data to assess areas of opportunity to drive dose growth

· Communicated effectively on a monthly basis with Rite Aid Pharmacy District Managers across 6 states to detect areas of opportunity at store level

· Kept detailed records of customer interactions for optimal traceability

· Developed lasting relationships with customers through consistent communication, resulting in long-term loyalty and expanded client base

Virtual Account Manager

Bavarian Nordic
07.2020 - 03.2023
  • Manage accounts in the Southeast for a rabies vaccine; RabAvert
  • Pre call plan to generate interest to develop/maintain long-term relationships
  • Implemented an effective call cycle to communicate with territory outside representative
  • Consistently above sales projections.

Virtual Account Manager

Dynavax Technologies
04.2019 - 07.2020
  • Manage accounts in the Westcoast for a new novel Hepatitis B vaccine
  • Develop and maintain long-term relationships with customers
  • Research accounts, identify key players, and generate interest
  • Identify opportunities for client to grow business
  • Communicate effectively with outside pharmaceutical representatives.

Influenza Specialist

Ashfield Healthcare
12.2018 - 03.2019
  • New product launch for Genentech that treats Influenza
  • Meet KPI performance base standards
  • Build positive rapport with pharmacies and physician offices using CATS CRM
  • Communicate effectively with outside pharmaceutical representatives to ensure product exposure was met in designated geographic areas
  • Maintain quality assurance and compliance within company standards.

Inside Sales Representative

08.2018 - 12.2018
  • Manage daily sales calls activity to optimize time and achievement of sales and market share
  • Identify, prioritize, and drive opportunities to create policy, programs, and processes that drive product demand.

Intern

R-Pharm US
  • Assisted President and Chief Executive with project to support sales staff with re-launch of medical device
  • Updated business plan to include current national congress dates, publications, and competitive information and presented revised business plan to Executive Board
  • Conducted research with territory representatives to learn about current sales environment.

Education

Bachelor of Science - Major in Pharmaceutical Marketing

Saint Joseph’s University
Philadelphia, PA
05.2018

Skills

  • Account Management
  • Strategy Development
  • Data Analytics
  • Sales & Business Planning
  • VIQ
  • Qlik Sense
  • Salesforce
  • Veeva CRM
  • Zoho CRM
  • Spreadsheet Tracking
  • Challenger Sales Model
  • Customer Service

Accomplishments

Was recognized by Merck Director of Operations- Vaccine Division, Jeff Duffill, "Tess demonstrates strong sales acumen during phone engagements with retail pharmacists. The level of customer engagement that you were able to achieve was that of a very tenured PVAR. The fact that your customer interaction was at a high level speaks to your ability to effectively implement the "Challenger Sales Model."

Activities

  • Saint Joseph’s University Women’s Rugby Team, 2016-2018
  • Saint Joseph’s University Women’s Crew Team, Fall 2014-2015
  • VP, EXECUTIVE BOARD OF THE SJU WOMEN’S RUGBY TEAM, 2017-2018

Timeline

Merck Pharmacy Vaccine Account Rep

Syneos Health
03.2023 - Current

Virtual Account Manager

Bavarian Nordic
07.2020 - 03.2023

Virtual Account Manager

Dynavax Technologies
04.2019 - 07.2020

Influenza Specialist

Ashfield Healthcare
12.2018 - 03.2019

Inside Sales Representative

08.2018 - 12.2018

Intern

R-Pharm US

Bachelor of Science - Major in Pharmaceutical Marketing

Saint Joseph’s University
TESS BODDEN