Tess Huene
Mattoon,IL
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Creative Graphic Designer with talent for developing unique custom artwork. Innovative approach to ideas and concept development. Offering 2 years of studying individual projects and brand development.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Express Drive Thru
2021.04 - Current
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Collaborated with team members to ensure smooth operations during peak hours.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Cashier
Walmart
2020.08 - 2020.12
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Bachelor of Arts - Graphic Design
Lake Land College
Mattoon, IL05.2024
High School Diploma -
Mattoon High School
Mattoon, IL05.2021
Skills
- Customer Service
- Product Recommendations
- Customer Assistance
- Payment Processing
- Product Restocking
- Digital Graphics
Accomplishments
- High Honors in High School all four years
Certification
- Adobe Certified
Timeline
Cashier
Express Drive Thru
2021.04 - Current
Cashier
Walmart
2020.08 - 2020.12
Bachelor of Arts - Graphic Design
Lake Land College
High School Diploma -
Mattoon High School
- Adobe Certified
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