Tessa Allgeier
Louisville,KY
Summary
At Preslar's Western Shop Inc, I excelled in customer service and cash handling accuracy, significantly enhancing client satisfaction and loyalty. My proactive approach to inventory management and conflict resolution under pressure showcases my hard and soft skills. Achieving Eagle Scout status in April 2024 highlights my commitment to leadership and excellence.
Overview
2
2
years of professional experience
Work History
Key Holder
Preslar's Western Shop Inc
08.2022 - Current
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Managed inventory accurately, ensuring stock levels were consistently optimized for sales demands.
- Tagged new merchandise when it arrived at the store.
- Opened and Closed the store.
Education
Radiology -
Jefferson Community And Technical College
Louisville, KY07-2028
Skills
- Customer Service
- Cash Handling
- Cash Handling Accuracy
- Training and mentoring
- Helped with website
- Inventory Monitoring
- Cash Handling and Reconciliation
- Cash Drawer Reconciliation
- Became an Eagle Scout in April 2024
Timeline
Key Holder
Preslar's Western Shop Inc
08.2022 - Current
Radiology -
Jefferson Community And Technical College
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