Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tessa Anderson

Tessa Anderson

Madison,WI

Summary

Dedicated Server and Host Coordinator with expertise in guest relations and conflict resolution. Demonstrates calmness in high-pressure environments while prioritizing tasks and delivering exceptional service. Skilled in welcoming guests, optimizing server loads, and managing multiple responsibilities to enhance dining experiences.

Overview

3
3
years of professional experience

Work History

Server

Texas Roadhouse
Coon Rapids, Minnesota
10.2025 - 10.2026
  • Delivered exceptional service to over 100 daily customers, enhancing their dining experience.
  • Greeted guests with Texas Roadhouse legendary service, creating a welcoming atmosphere.
  • Took food and drink orders using Texas Roadhouse service standards.
  • Suggested menu items and drink pairings to support guest decisions.
  • Provided excellent customer service to ensure satisfaction.
  • Addressed guest inquiries and resolved complaints promptly, ensuring customer satisfaction.
  • Processed payments and handled cash, card, and receipt tasks.

Togo Coordinator

Texas Roadhouse
Coon Rapids, Minnesota
02.2024 - 08.2026
  • Coordinated Togo hosting responsibilities during peak hours. and maintained labor productivity
  • Executed day-to-day duties with accuracy and efficiency to support operational goals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Recognized and addressed customer needs promptly to enhance service experience.

Host Coordinator

Texas Roadhouse
Coon Rapids, Minnesota
10.2023 - 08.2026
  • Managed waitlist and coordinated seating flow to optimize dining room efficiency.
  • Anticipated guest needs to enhance overall customer service experience.
  • Communicated open table status and special requests to servers and managers.
  • Greeted guests at Texas Roadhouse host stand, creating a welcoming atmosphere.

Education

Bachelor of Science -

University of Wisconsin, Madison
Madison, WI
05-2030

High School Diploma -

Andover Highschool
Andover
06-2026

Skills

  • Customer service
  • Guest relations management
  • Suggestive selling
  • Task prioritization
  • Time management
  • Multitasking and organization
  • Attention to detail
  • Conflict resolution
  • Team coordination
  • Professional demeanor

Timeline

Server

Texas Roadhouse
10.2025 - 10.2026

Togo Coordinator

Texas Roadhouse
02.2024 - 08.2026

Host Coordinator

Texas Roadhouse
10.2023 - 08.2026

Bachelor of Science -

University of Wisconsin, Madison

High School Diploma -

Andover Highschool
Tessa Anderson