Tessa Ferrell

Temple,Texas

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

years of professional experience

Work History

Server

BJ's Restaurant and Bar

Mingus, TX

11.2023 - Current

Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Checked food before serving it to customers.
Maintained records of transactions made during shift as required by law or company policy.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Handled money transactions accurately while following company procedures for handling cash payments.
Followed health safety guidelines when preparing and serving food products.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Operated POS terminals to input orders, split bills and calculate totals.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Lead Infant Teacher

Kingdom Kids Preschool, Grace BIble Church

Dublin, TX

09.2022 - 11.2023

Ensured compliance with state regulations related to health standards such as hand washing procedures.
Assisted in transitioning new students into the classroom setting by creating individual plans based on their unique needs.
Provided comfort and support during times of distress or illness when necessary.
Conducted regular assessments of each infant's skills in order to measure progress throughout the year.
Planned special events such as holiday parties or end-of-year celebrations to foster community spirit among staff members and families alike.
Developed and implemented age-appropriate curricula for infants that incorporated both physical and cognitive activities.
Provided a safe, nurturing environment in which children could learn and grow.
Encouraged language development through reading stories, singing songs, and playing games with the infants.
Monitored each infant's growth and development on an individual basis.
Maintained daily records of activities, behaviors, meals served, naps taken. for each child.
Participated in parent meetings to discuss progress reports and any issues concerning their children's development.
Communicated regularly with parents regarding their children's behavior and overall well-being.
Created positive relationships with families by establishing open communication channels between home and school environments.
Changed diapers, used bibs and monitored behaviors to maintain good hygiene for each child.
Followed safe feeding guidelines and parental requests for breastmilk, formula and solids.

Teaching Assistant

A Plus Learning Academy

Temple, Texas

01.2023 - 08.2023

Assisted teachers in creating lesson plans and providing instructional materials.
Supervised students in the classroom, cafeteria, hallways and playgrounds.
Facilitated small group instruction sessions on various topics.
Instructed students individually or in groups to reinforce learning concepts.
Assisted with the development of Individual Education Plans.

Education

BBA - Management

Tarleton State University

Stephenville, TX

12-2025

Skills

Sales Techniques
Relationship Building
Organized Mindset
Basic Mathematics
Clear Communication
Creative Problem-Solving
Business partnerships

Customer Service
Telephone and email etiquette
Lead Conversion
Recruitment and marketing techniques
Flexible Schedule
Cash Handling
Customer service expertise

Timeline