Tessa Moore
Hiawatha,KS
Summary
Medical billing and coding professional with hands-on experience assigning ICD-10-CM, CPT, and HCPCS codes, posting patient and insurance payments, and supporting claims processing. Strong customer service skills, insurance verification knowledge, and ModMed EMR experience help maintain accurate records and resolve patient and carrier inquiries with care. Communicates with patients in a kind and respectful manner.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Administrative Assistant
Hiawatha Elementary School
Hiawatha, KS
02.2026 - Current
- Managed front office communications at Hiawatha Elementary School
- Processed student attendance and updated confidential records
- Answered parent calls and routed messages to teachers and administrators
- Organized student files and maintained accurate office documentation
- Handled confidential documents in an organized fashion according to established protocol.
- Greeted visitors in a professional and kind manner, responding to inquiries and directing them to appropriate personnel.
- Completed day-to-day duties accurately and efficiently.
- Posting payments and creating accurate financial reports
Medical Coder and Biller
Skin PC Dermatology
Elkhorn, NE
06.2017 - 03.2026
- Reviewed medical records and assigned accurate ICD-10-CM, CPT, and HCPCS codes, ensuring compliance for claim processing.
- Posted patient and insurance payments to accounts accurately and promptly, enhancing account reconciliation.
- Provided courteous customer service while effectively communicating with patients and insurance carriers, resolving inquiries efficiently.
- Demonstrated effective time management skills while prioritizing tasks in a fast-paced environment., active listening, experience with ModMed EMR system, and experience with using Insurance websites to look up claims.
Nanny
Seth Crabs
Maryville, Missouri
07.2015 - 11.2015
- Cared for school-aged children, ensuring safety and engaging in educational activities
- Designed daily activity plans to promote child development and foster creativity
- Set up budgets and payment plans to ensure financial stability for childcare services
Customer Service Associate
Wal-Mart
Hiawatha, KS
04.2011 - 02.2013
- Delivered exceptional customer service to enhance customer satisfaction
- Executed financial transactions with precision to ensure accuracy
- Oversaw team operations to support effective supervision
- Inventory control
Education
A.A.S. - Office Professional-Medical
Southeast Community College
Lincoln, NE12-2017
Skills
- ICD-10 coding
- CPT coding
- HCPCS coding
- Medical billing
- Claims processing
- Insurance Verification
- Payment posting
- Claims auditing
- ModMed EMR expertise
- EMR documentation
- Time management techniques
- Multitasking
Certification
CPC Certification Completion June 2024
Timeline
Administrative Assistant
Hiawatha Elementary School
02.2026 - Current
Medical Coder and Biller
Skin PC Dermatology
06.2017 - 03.2026
Nanny
Seth Crabs
07.2015 - 11.2015
Customer Service Associate
Wal-Mart
04.2011 - 02.2013
A.A.S. - Office Professional-Medical
Southeast Community College