Tessa Whittaker
Dayton,OH
Summary
Proven Pharmacy Technician II at Dayton Children's, adept in workflow optimization and team collaboration. Excelled in enhancing pharmacy productivity and patient care through efficient medication dispensing and aseptic compounding techniques. Demonstrated confidentiality and HIPAA compliance, alongside exceptional problem-solving skills. Recognized for superior service and teamwork.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician II
Dayton Children's
03.2020 - Current
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques, also including TPN and chemotherapy drugs.
- Uses EPIC's dispense preparation feature to correctly draw up patient's doses.
- Utilizes compounding and repackaging to unit dose drugs needed for patients.
- Adheres to Master Formulary Records to accurately compound oral stock bottles needed for specific doses.
- Efficiently pulls patient medication from pharmacy carousel as needed for scheduled doses and new orders.
- Triages incoming phone calls to the pharmacy, aiding in nursing questions regarding medication and getting them to the correct personnel for the job alongside accurately tubing patient medication throughout the hospital.
- Qualified observer for USP 797 at Dayton Children's Hospital, aiding in the conduct of competency requirements for pharmacy staff.
- Aids in the restock of pyxis machines throughout the hospital.
Dietetics and Nutrition Staff Member
Dayton Children's
08.2018 - 03.2020
- Efficiently brought patient food trays to rooms, making sure each tray had correct foods and brought any concerns to the dietary assistant.
- Took phone calls and entered the patient's food orders into the computer, double checking allergies with the diet assistant before submitting.
- Worked as a cold cook, assembling trays with the patient's order as soon as food tickets were printed.
- Worked as the hot cook, preparing the patients hot foods in a safe and effective manner, making sure to follow all safety/cooking protocols when preparing food.
- Utilized downtime in an effective manner, sweeping the floors and wiping all easily reachable surfaces with sanitation wipes to keep the department clean and orderly.
KFC Team Member
KFC
05.2016 - 08.2018
- Prepared food for front counter and drive thru orders, running the front register, cleaning the front lobby, packing food for carry out and drive-thru orders.
- Helped take orders on drive-thru, training new employees for front counter and assisting customer’s needs.
- Learned the importance of time management skills and quick and efficient service.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Assisted customers in selecting merchandise best suited to needs.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Education
Biology
Sinclair Community College
Dayton, OHHigh School Diploma -
Walter E. Stebbins High School
1900 Harshman Rd, Dayton, OH 4542405.2018
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
Timeline
Pharmacy Technician II
Dayton Children's
03.2020 - Current
Dietetics and Nutrition Staff Member
Dayton Children's
08.2018 - 03.2020
KFC Team Member
KFC
05.2016 - 08.2018
Biology
Sinclair Community College
High School Diploma -
Walter E. Stebbins High School
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