Teuanna Hodge

• Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
• Answered customer questions about hours, seating and menu information.
• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Supported servers, food runners and bussers with keeping dining area ready for every guest.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Informed servers of newly seated parties for speedy service.
• Used cash registers and credit card machines to cash out customers.

• In a computer lab so I helped students with their class assignments.
• Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
• Handed out classroom materials, like pencils, paper and crayons.
• Worked with lead teacher to monitor class schedule and take attendance.
• Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.

• Greet customers and take their orders
• Clean and serve, Pack items and put them on conveyor belts
• Assembled, sealed and loaded packages into correct trucks.
• Followed verbal and written instructions to properly move and ship products.
• Loaded package containers onto forklifts and transported into packaging areas.
• Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

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• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Greeted over Number patients per day.

• Supported all computer lab operations.
• Provided instruction to all lab users on proper use of all equipment.
• Handled lab equipment, cleaned keyboards, monitors and disk drives.
• Configured hardware, devices and software to set up work stations for employees.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Confirmed appointments, communicated with clients and updated client records.
• Answered central telephone system and directed calls accordingly.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Patrolled and monitored premises in company vehicle, on bicycle and by foot.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Responded quickly to emergency situations to assess and deflect issues.
• Remained calm, assertive and mindful to think critically and problem solve during stressful situations.

• Adhered to company policies and scripts to consistently achieve call-time and quality standards.
• Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
• Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
• Educated customers on company systems, form completion and access to services.