Teudi II Montalvo
Miami,FL
Summary
Results-oriented team leader with over 6 years of experience in Intelligence Analysis, Business Process Enhancement, and Platform Development. Proficiency in optimizing processes, improving workflows, and applying data integrity practices to boost operational effectiveness and reduce costs. Skilled in utilizing Microsoft Power Suite, ServiceNow, Palantir Foundry, and advanced systems to provide effective solutions. Proven history of guiding cross-departmental teams, overseeing intricate projects, and managing confidential information with ethics. Recognized for initiating transformative change and achieving measurable outcomes in fast-moving, dynamic settings.
Overview
7
7
years of professional experience
Work History
Corporate Technical Analyst II
Lennar Corporation
08.2023 - Current
- Implemented data integrity protocols to ensure consistent, accurate information, resolving system flaws and improving business processes through standardized workflows
- Oversaw the transition of the Sourcing, Contracting, and Vendor Management Office from ServiceNow to SharePoint, establishing an automated and holistic Procurement, Contract, and Vendor Management platform
- Enhanced efficiency organization-wide through the design of automated workflows for improved vendor management, contract lifecycle management, request processing, and customer communications
- Contributed to a 30%+ reduction in operating costs by enhancing operational workflows, implementing best practices, and automating core processes using SharePoint, Power Automate, PowerApps, and Power BI
- Developed Vendor Management Portals and other solutions using Palantir Foundry
- Designed and maintained consistent data collection protocols and standards across numerous databases and projects.
Intelligence Specialist
United States Coast Guard
10.2018 - 10.2024
- Experienced in handling, analyzing, and processing classified information to support national security and law enforcement missions
- Proficient in communicating effectively with senior leaders, delivering clear and concise reports and briefings on critical mission details
- Led a 40% increase in reporting production by implementing innovative Microsoft Teams integration using PowerApps and Power BI to streamline data analysis and reporting processes
- Skilled in creating detailed training guides and presentations for complex topics, ensuring clarity and understanding across teams
- Demonstrated strong leadership as a military intelligence specialist, driving team performance and mission success
ServiceNow NextGen Extern
ServiceNow DOD SkillBridge - Externship
05.2023 - 09.2023
- Extensive expertise in ServiceNow modules, including Incident Management, Change Management, Service Catalog, and Asset Management
- Proficient in ServiceNow workflow engine, designing and automating business processes to enhance operational efficiency and streamline operations
- Actively participated in problem-solving and troubleshooting sessions, successfully identifying and resolving issues in ServiceNow implementations
- Demonstrated profound understanding of IT service management concepts and frameworks and effectively applied them within the ServiceNow platform to optimize service delivery
Education
Master of Business Administration (MBA) - Concentration in Analytics
American Military University
12.2024
Bachelor of Science - Biomedical Science
Interamerican University of Puerto Rico
05.2018
Skills
- Business Process Analysis & Optimization
- Business Solution Development & Implementation
- Vendor Performance Monitoring and Analysis
- Vendor Relationship Management
- Reporting and Communication
- Experience with Technology Vendors
Timeline
Corporate Technical Analyst II
Lennar Corporation
08.2023 - Current
ServiceNow NextGen Extern
ServiceNow DOD SkillBridge - Externship
05.2023 - 09.2023
Intelligence Specialist
United States Coast Guard
10.2018 - 10.2024
Bachelor of Science - Biomedical Science
Interamerican University of Puerto Rico
Master of Business Administration (MBA) - Concentration in Analytics
American Military University
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