Teyara Neou
Cranston
Summary
Certified dental assistant completed my hours at Thundermist Health Center, excelling in dental radiography and exceptional customer service. I’ve also helped managed Cafes and Restaurants such as Brewed Awakenings, and Legal Sea Foods as a host and waitress. I’m energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Call Center Representative
Coastal1 Credit Union
03.2024 - 11.2024
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Dental Assistant
Thundermist Health Center
11.2023 - 11.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Dealer
Twin River Casino
02.2022 - 09.2022
- Continuously honed dealing skills to maintain a high level of proficiency in various casino games, increasing versatility and adaptability in response to changing customer preferences.
- Greeted guests warmly, fostering a positive atmosphere conducive to repeat patronage and customer loyalty.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Host
Legal Sea Foods - McLean
07.2021 - 09.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Team Member
Tandem Diabetes Care Inc.
01.2021 - 04.2021
- Recorded daily production data, including quantity and type of work pieces completed
- Ensures product assembled met quality standards
- Maintained quality output by rejecting products outside of specifications
- Tested the final products to assess their function and identify problems such as leaks and pressure issues
Team Member
Brewed Awakenings Cafe
08.2018 - 10.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Cranston High School East
Cranston, RI06.2019
Skills
- Organized
- Customer service
- Cash handling
- Work ethic and integrity
- Cleaning and sanitizing
- Multitasking
Certification
- Dental assistant
- Table Games Dealer
Timeline
Call Center Representative
Coastal1 Credit Union
03.2024 - 11.2024
Dental Assistant
Thundermist Health Center
11.2023 - 11.2023
Dealer
Twin River Casino
02.2022 - 09.2022
Host
Legal Sea Foods - McLean
07.2021 - 09.2022
Team Member
Tandem Diabetes Care Inc.
01.2021 - 04.2021
Team Member
Brewed Awakenings Cafe
08.2018 - 10.2019
Cranston High School East
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