Thaddeus Mays
Humble
Summary
Dedicated and results-driven Property and Casualty Insurance Agent with a proven track record of exceeding sales targets, exceptional customer service, and consistent performance. Seeking to leverage my expertise to contribute to the growth and success of Arthur J. Gallagher’s insurance services team, while further developing my career in the industry.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Licensed Property and Casualty Insurance Broker
Mercer
01.2024 - Current
- Exceeded all sales targets every month since starting, achieving maximum sales tier
- Awarded Agent of the Month 4 times in a row, including during slower months (November and December), outperforming over 50 agents
- Developed strong client relationships through personalized service and expert advice on auto, home, and other property and casualty insurance products
- Conducted comprehensive needs assessments, offering tailored solutions and ensuring client satisfaction
- Collaborated with clients to optimize coverage options, promoting cross-selling and upselling of policies
- Provided ongoing support to clients with renewals, updates, and claims processing
- Maintained a high level of knowledge regarding insurance products, industry trends, and regulations, ensuring compliance and delivering accurate advice
- Developed sales leads from direct referrals, networking and targeted marketing campaigns.
Insurance Agent
Teleperformance USA
11.2023 - 01.2024
- Provided coverage option information to assist clients in protecting assets.
- Calculated quotes and educated potential clients on insurance options.
- Responded to customer calls swiftly to resolve issues and answer questions.
Licensed Property and Casualty Insurance Agent
Allstate
10.2022 - 10.2023
- Assisted clients in selecting appropriate insurance coverage based on their individual needs and financial situation
- Conducted thorough risk assessments and underwrote policies for auto, home, and other property and casualty insurance products
- Explained policy terms and conditions to clients, ensuring their understanding and satisfaction
- Managed policy renewals, updates, and claims processing with a strong focus on client retention and satisfaction
- Achieved and exceeded sales targets by proactively identifying cross-selling opportunities and upselling additional coverage
- Maintained a high level of product knowledge and stayed up-to-date with industry regulations to provide informed recommendations to clients
Education
No Degree - Computer Engineering
Texas Southern University
Houston, TX05-2027
Skills
- Licensed Property and Casualty Insurance Agent
- Exceptional Sales Performance
- Achieving Sales Targets
- Client Relationship Management
- Client Retention
- Risk Assessment
- Underwriting
- Policy Management
- Cross-Selling
- Upselling Expertise
- Excellent Communication
- Interpersonal Skills
- Detail-Oriented
- Strong Analytical Abilities
- Knowledge of Insurance Regulations
- Compliance
- Ability to Thrive in High-Pressure Environments
- Policy expertise
- Skilled negotiator
- Commission-based sales experience
Certification
Texas Licensed Property and Casualty Insurance Agent, 2891027
Timeline
Licensed Property and Casualty Insurance Broker
Mercer
01.2024 - Current
Insurance Agent
Teleperformance USA
11.2023 - 01.2024
Licensed Property and Casualty Insurance Agent
Allstate
10.2022 - 10.2023
No Degree - Computer Engineering
Texas Southern University
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