THALIA GUTIERREZ
Clifton,NJ
Summary
Friendly and organized receptionist and administrative professional with experience providing excellent customer service, scheduling appointments, managing calendars, and supporting daily office operations. Skilled in answering phone calls, responding to emails, assisting clients, maintaining accurate records, and handling administrative tasks with professionalism and attention to detail. Dependable and personable with strong communication skills and the ability to manage a busy front desk while providing a welcoming experience for every client.
Overview
4
4
years of professional experience
Work History
Account Manager
PRISTINE MANAGEMENT GROUP
06.2025 - 03.2026
- Built and maintained strong client relationships by providing professional, responsive customer service and addressing customer needs.
- Communicated with customers, employees, and business contacts by phone and email while handling questions and administrative inquiries.
- Maintained accurate records of customer interactions, appointments, and sales activity while protecting sensitive information.
Administrative Assistant
NVN PAVING
06.2022 - 01.2024
- Acted as the primary point of contact for clients, vendors, and staff, professionally handling incoming phone calls, emails, and requests.
- Managed calendars, scheduled appointments, and coordinated meetings to keep daily office operations organized and running efficiently.
- Organized files and maintained confidential records, invoices, contracts, and other business documents while processing office paperwork.
Education
High School Diploma -
Clifton High School
Clifton, NJ06-2021
Skills
Appointment Scheduling Customer Service Phone and Email Communication Data Entry Front Desk & Administrative Support
Timeline
Account Manager
PRISTINE MANAGEMENT GROUP
06.2025 - 03.2026
Administrative Assistant
NVN PAVING
06.2022 - 01.2024
High School Diploma -
Clifton High School