Thalia (Liam) Roman
Winter Haven
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Winn Dixie Supermarket
04.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balances through diligent record-keeping.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Resolved customer complaints promptly, contributing to a positive shopping experience.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
Education
Emergency Services
Polk State College
Winter Haven, FL05-2028
High School Diploma -
Auburndale Senior High School
Auburndale, FL05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Basic math
- Proficient in Microsoft 365
- Patience and empathy
- Conflict resolution
- Time management skills
- Money handling
Certification
- Certified BLS Training, The Red Cross
Timeline
Cashier
Winn Dixie Supermarket
04.2025 - Current
Emergency Services
Polk State College
High School Diploma -
Auburndale Senior High School