Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Thannapat Herndon

Honolulu,USA

Summary

Friendly caring and service oriented individual seeking a position as a Flight Attendant with Southwest Airlines. Bringing strong hospitality and customer service skills to achieve the highest level of passenger satisfaction and safety .Offering over 10 years of customer service and sales management in the Automotive industry and 5 years as a massage therapist. I am ready to deal with a variety of environments in a friendly and professional manner.

Overview

21
21
years of professional experience

Work History

Massage Therapist

Season Thai massage
Honolulu, USA
06.2023 - Current
  • Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
  • Resolved client concerns promptly , maintaining a height level of customer satisfaction , Utilized therapeutic techniques to address client needs resulting in positive outcomes.
  • Performed various massage techniques including deep tissue, Swedish, and hot stone to promote relaxation and alleviate muscle tension.

Massage Therapist

Bangkok Thai Massage and Spa
Honolulu, HI
01.2021 - 05.2022
  • Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
  • Addressed client concerns regarding areas of discomfort or pain before beginning a session.
  • Assisted front desk staff with administrative tasks such as answering phones or taking payments from clients when needed.

Massage Therapist

WB Massage and Spa
Honolulu, HI
01.2020 - 12.2020
  • Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.

Sales Manager

Toyota K Motor
Bangkok , Thailand
01.2016 - 09.2017
  • Created and presented monthly reports to management on sales performance.
  • Performed sales consultations and educated clients on products and services.
  • Supported sales team members to drive growth and development.
  • Resolved customer complaints regarding sales and service.

Sales Supervisor

Summit Honda Automobile (Udomsuk Branch)
Bangkok, Thailand
01.2009 - 12.2015
  • Planned and coordinated staff training sessions for new and existing employees.
  • Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
  • Resolved customer complaints efficiently and professionally.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Delivered consistent one-on-one and group training sessions to help professionals improve skills and selling techniques.

Sales Consultant

Toyota Buzz (ReriThai Branch)
Bangkok, Thailand
03.2004 - 12.2008
  • Addressed customer questions and concerns regarding products and services.
  • Priced out products for customers and drew up sales paperwork.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Prepared and delivered appropriate presentations on products and services.

Education

Bachelor Of Engineering - Civil Engineering

Mahanakorn University of Technology
Bangkok, Thailand
05.2007

Skills

  • Customer Service
  • Customer Support
  • First Aid
  • CPR
  • Sales
  • Hospitality
  • Goal Setting

Languages

  • English, Highly proficient
  • Thai, Native

Timeline

Massage Therapist

Season Thai massage
06.2023 - Current

Massage Therapist

Bangkok Thai Massage and Spa
01.2021 - 05.2022

Massage Therapist

WB Massage and Spa
01.2020 - 12.2020

Sales Manager

Toyota K Motor
01.2016 - 09.2017

Sales Supervisor

Summit Honda Automobile (Udomsuk Branch)
01.2009 - 12.2015

Sales Consultant

Toyota Buzz (ReriThai Branch)
03.2004 - 12.2008

Bachelor Of Engineering - Civil Engineering

Mahanakorn University of Technology

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Thannapat Herndon