The Bui
Houston,TX
Summary
Customer-focused Quality Assurance with 10 years of experience in Food processing. Successful at internal audits and correctly forecasting product markets for accurate supplying. Skilled at working with customers and clients to ensure fantastic service.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Quality Assurance Manager
Nedspice Vietnam Ltd.
Binh Duong, Vietnam
12.2005 - 03.2019
- Developed and implemented quality assurance policies and procedures.
- Reviewed customer complaints and identified trends in order to develop corrective action plans.
- Conducted internal/ external audits of processes, products, and food safety systems (ISO, HACCP, BRC, Organic, FSMA/FDA to ensure compliance with quality standards.
- Implemented the supplier audits and followed-up nonconformity raised.
- Worked with government agents on food safety/ hygiene and product proclamation.
- Kept up-to-date and implemented changes in regulatory legislation, guidelines, customer requirements, spice associations.
- Acted as the main contact for customer queries/ questionnaires and issues on the quality of products.
- Established key performance indicators for evaluating the effectiveness of the company's quality management system.
Quality Co-ordinator
Unilever Vietnam
Cu Chi, Vietnam
07.2003 - 12.2005
- Implemented and maintained the QMS in accordance with ISO, HACCP.
- Coordinated with related departments in company to conduct internal quality system audit.
- Accountable for a Document Controller for the quality systems.
- Dealt with external certification bodies to arrange the certification/ surveillance audit.
- Monitored the performance of suppliers and third parties to ensure quality standards are met.
- Investigated and monitored customer complaints related to quality issues.
Quality Officer
Dutch Lady Vietnam Ltd
Binh Duong, Vietnam
04.1999 - 07.2003
- Organized and attended the internal audit operation.
- Joined the external audit operation and followed up non-conformity.
- Reviewed and adjusted the QMS documents. Accountable for the correct version of QMS documents.
- Contacted the external sources on QA issues
Education
Bachelor of Science -
University of Social And Humanities
Hochiminh City, Vietnam06-1998
Skills
- Knowledge of Auditing Systems
- Work Planning and Prioritization
- Quality Assurance Experience
- Regulatory Compliance
- Attention to Detail
Certification
- Food Safety Modernization Act (FSMA)/ FDA - 2016 - Bureau Veritas
- BRC auditor - 2014 - BRC UK
- BRC standard - 2010 - BRC UK
- ISO 22000 Lead Auditor - 2008 - Bureau Veritas
- ISO 9001 Lead Auditor - 2001 - SGS
Timeline
Quality Assurance Manager
Nedspice Vietnam Ltd.
12.2005 - 03.2019
Quality Co-ordinator
Unilever Vietnam
07.2003 - 12.2005
Quality Officer
Dutch Lady Vietnam Ltd
04.1999 - 07.2003
Bachelor of Science -
University of Social And Humanities