Thea Palmer
Santa Cruz,CA
Summary
Reliable professional with a strong background in customer service and collaboration. Proven ability to build relationships with both customers and coworkers while effectively managing responsibilities. Recognized for communication and consistency, ensuring a positive experience for clients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Active Culture, Natural Foods Cafe
08.2023 - 08.2025
- Operated Point of Sale system and cash register for cash, check, and credit card transactions.
- Used menu knowledge and customer service to upsell and cultivate a positive atmosphere.
- Poured and served alcohol.
- Prepared smoothies, açaí bowls, and hot beverages.
- Expedited food.
- Coordinated with back of house to ensure accuracy and efficiency.
- Bussed and reset tables.
- Washed dishes.
- Performed opening and closing tasks, such as restocking, cleaning, food preparation, and cash count.
- Illustrated promotional signs to draw customers in.
House and Pet Sitter
Numerous Clients
12.2022 - 07.2025
- Cared for dogs, cats, chickens, and geckos, reaching up to six pets at a time.
- Fed and walked pets.
- Managed a variety of household tasks, including mail collection, plant care, pool care, trash removal, laundry, and cleaning.
- Maintained open and prompt communication with homeowners.
- Built strong relationships with repeat customers.
Education
Degree In Progress - Psychology
University of California Sant Cruz
Santa Cruz, CA01-2028
Skills
- Customer Service
- Flexibility
- Trustworthiness
- Communication
- Initiative
- Organization
- Responsibility
Certification
Premier Food Safety - California Food Handler Card
Issue Date: 07/17/2025
Expiration Date: 07/16/2028
Timeline
Cashier
Active Culture, Natural Foods Cafe
08.2023 - 08.2025
House and Pet Sitter
Numerous Clients
12.2022 - 07.2025
Degree In Progress - Psychology
University of California Sant Cruz
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