Justin Taylor
San Antonio,TX
Summary
Dedicated server with exceptional customer service skills, known for maintaining order accuracy and adhering to food safety practices in high-volume dining environments.
Detail-oriented professional with experience in hospitality, emphasizing strong multitasking abilities and attentive service. Proven track record in upselling and building rapport with customers, ensuring repeat business and satisfaction.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Motivated Bartender/Barbackwith engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Server
Saltgrass Steakhouse, Landry's
San Antonio, TX
12.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Contributed to inventory management by monitoring stock levels.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Built rapport with guests to enhance their dining experience and encourage return visits.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Maximized table turnover rate by managing reservations and seating arrangements.
Barback
Stouthouse
San Antonio, TX
10.2024 - 11.2025
- Participated in training sessions to improve skills and knowledge of bar operations.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
- Demonstrated knowledge of alcohol laws and regulations by properly checking IDs prior to serving alcoholic beverages.
- Reduced waste by accurately measuring and portioning ingredients for mixed drinks.
- Ensured proper storage conditions were met for both perishable and non-perishable items to meet food safety standards.
- Decreased wait times for guests by quickly clearing tables and resetting them for new arrivals.
- Improved team morale, trained new barbacks on proper techniques and bar procedures.
- Enhanced team efficiency, coordinated with bartenders to anticipate needs and prepare for upcoming events.
Barback
Bombshells Restaurant And Bar
San Antonio, TX
03.2024 - 09.2024
- Assisted bartenders with drink preparation and inventory management.
- Maintained cleanliness and organization of bar area to enhance efficiency.
- Supported customer service by promptly responding to requests and inquiries.
- Stocked supplies, ensuring timely availability of necessary items for operations.
- Monitored inventory levels and reported shortages to management for restocking.
- Collaborated with team members to optimize workflow during high-volume periods.
- Learned cocktail recipes and beverage offerings to provide informed recommendations.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Replaced empty kegs and soda syrups.
- Assisted in setting up and breaking down bar area for special events.
- Learned how to make wide variety of mixed drinks.
- Performed regular maintenance tasks on bar equipment, ensuring optimal functionality during service hours.
- Greeted customers and provided friendly, knowledgeable service.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Checked ID cards and verified bar guests were of legal age.
- Operated POS system to collect payments from customers.
- Streamlined bar operations, prepared garnishes for drinks ahead of busy periods.
- Improved drink preparation times, pre-mixed popular cocktail bases before peak hours.
Server
Fast Eddie's Billiards
San Antonio, TX
05.2022 - 06.2023
- Collaborated with kitchen staff to ensure timely food preparation and order fulfillment.
- Processed transactions accurately using POS system, managing cash handling effectively.
- Adapted quickly to changing demands during peak hours, maintaining high service quality.
- Supported training of new servers on restaurant procedures and customer interaction techniques.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Server
Pockets Billiards
San Antonio, TX
02.2022 - 05.2022
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Managed order accuracy and delivery efficiency, contributing to streamlined dining experience.
- Assisted in menu updates and promotions, enhancing guest engagement with offerings.
- Maintained cleanliness and organization of service areas, adhering to health and safety standards.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School Diploma -
William Howard Taft
San Antonio, TXSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Food running
- High volume dining
- Team collaboration
- Order accuracy
- Supply restocking
- Food safety practices
Timeline
Server
Saltgrass Steakhouse, Landry's
12.2025 - Current
Barback
Stouthouse
10.2024 - 11.2025
Barback
Bombshells Restaurant And Bar
03.2024 - 09.2024
Server
Fast Eddie's Billiards
05.2022 - 06.2023
Server
Pockets Billiards
02.2022 - 05.2022
High School Diploma -
William Howard Taft