Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Theo Erwin

Charlotte,NC

Summary

Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

2
2
years of professional experience

Work History

Server

Bentley’s
Charlotte, NC
05.2023 - 08.2023
  • Provided exceptional customer service by responding promptly to customer inquiries and resolving issues in a timely manner.
  • Maintained store standards by following cash handling procedures, restocking shelves, and organizing merchandise displays.
  • Analyzed sales data to identify trends in customer purchases.

Server

Tedsmontanagrill
Charlotte, NC
02.2021 - 08.2022
  • Provided excellent customer service to ensure satisfaction.
  • Provided exceptional service to high volume of daily customers.
  • Encouraged teamwork through strong communication and interpersonal skills.

Education

High School Diploma -

Providence High School
Charlotte, NC
04-2022

BBA - Business Management

Indiana University Bloomington
Bloomington, IN

Skills

  • Customer Service Excellence
  • Team Collaboration
  • Work Prioritization
  • Reliability
  • Calm and Professional Under Pressure
  • Sales and Upselling
  • Excellent Communication

Accomplishments

  • 2020 North Carolina Rugby State Champions

Languages

Spanish
Full Professional

Timeline

Server

Bentley’s
05.2023 - 08.2023

Server

Tedsmontanagrill
02.2021 - 08.2022

High School Diploma -

Providence High School

BBA - Business Management

Indiana University Bloomington

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Theo Erwin