Theodore E Payne III
Tampa,FL
Summary
Personable and strategic thinker with passion for driving organizational success and fostering collaborative team environments. Possesses deep understanding of leadership principles and financial management, with strong skills in project oversight and strategic planning. Prepared to deliver impactful results through innovative solutions and effective team leadership. Experienced B2B Sales Professional, eCommerce/Internet Sales Director, Six Sigma Black Belt and Banking/Financial Professional. Exceptional at developing relationships with Key Stakeholder to provide a top-notch customer experience. Successfully mentored employees to become top-performing team members.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Internet/BDC Director
Ocean Honda of Port Richey
09.2024 - Current
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Increased total number of sales in the department by 20%
- Improved overall Lead/Close ratio from 11% to 14%
- Implemented new call scripts and coached the team to improve number of appointment conversions.
Business Development Executive
Cars Commerce - Cars.com
05.2022 - 12.2023
- Actively prospect, consult, present, solve and negotiate new business
- Achieved and exceeded monthly goals for new units and MRR
- Finished 2023 at 175% to goal
- Travel 75% to meet with key stakeholders to better understand their current strategy and discuss how Cars.com is a good fit
- Successfully build rapport with customers to build trust and close business
- Utilize Salesforce to manage a pipeline of prospects and to better understand full sales cycle
Regional Sales Manager
Activator Dealer Solutions
03.2021 - 04.2022
- Achieved regional sales objectives by developing successful strategies and servicing accounts to strengthen business relationships
- Made onsite sales calls to Prospect, Consult, Present, Solve and Negotiate new business
- Utilize Challenger and WinAlytics sales process to solve for goals and objectives of client to become a trusted advisor
- Travel 75% to dealer location to meet with Key Stakeholders to develop relationships with all levels of staff
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
Business Development Manager
Diamond Media Solutions
03.2020 - 03.2021
- Established relationships with key decision-makers within customer's organization to promote growth and retention
- Researched and identified opportunities for account growth, account penetration and market expansion
- Reached out to potential customers via telephone, email and in-person inquiries
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability
- Negotiated, prepared and signed contracts with clients
- Strong closer achieving sales quota and growing revenue20%
Internet Sales Director/BDC Sales Director
Kia Of Wesley Chapel
03.2019 - 04.2020
- Responded to internet inquiries and phone calls in timely matter
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Exceeded targets by building, directing and motivating high-performing sales team
- Averaged 50% of Dealerships Sales Volume
- Updated company website with deals and product packages
- Increased Lead Count, Closing Ratio and ROI per internet lead
Director of Internet Sales
Jenkins Mitsubishi
08.2018 - 12.2018
- Managed and drove corporate e-commerce, SEO, SEM, customer relationship management and social media platforms
- Identified trends, areas of opportunity, scale and potential improvements to drive ongoing business vision and optimization
- Monitored and managed Monthly KPI reports for digital marketing and overall marketplace performance
- Increased sales volume by 15%
Director of Internet Sales/Desk Manager
Wesley Chapel Honda
03.2018 - 08.2018
- Responded to internet inquiries and phone calls in timely matter
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- Exceeded targets by building, directing and motivating high-performing sales team
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Achieve 15% closing ratio on internet leads and 40% of Dealership sales volume
ECommerce Director/Internet Sales Director
Jenkins Nissan
02.2012 - 03.2018
- Responsible for growing the Dealership to #1 in the Nation
- Contributed 55% of dealership sales volume monthly
- Selling 500 -600 units per month
- Responded to internet inquiries and phone calls in timely matter
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- Exceeded targets by building, directing and motivating high-performing sales team
Permanent Placement Recruiter
Robert Half Finance & Accounting
07.2011 - 02.2012
- Evaluated strengths and weaknesses of candidates through effective screening processes
- Operated and maintained applicant tracking and candidate management systems
- Developed recruiting strategies to identify qualified candidates and build network
- Negotiated competitive compensation packages on behalf of clients, ensuring mutually beneficial outcomes for both parties.
Financial Center Manager III/Assistant Vice President
Fifth Third Bank
06.2006 - 07.2011
- Responsible for growing deposit and loan volume
- Achieved Excellent CSI scores
- Mentored team to cross-sell existing customer base
- Coordinated community outreach events to strengthen brand presence locally while establishing meaningful connections within the area served.
- Maintained up-to-date knowledge of industry trends and regulatory changes, ensuring the financial center consistently operated in compliance with all relevant guidelines.
Six Sigma Black Belt/Sales Executive
SimplexGrinnell
02.2001 - 06.2006
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close
- Expert in Quality Process Improvement
- Identify Operational, Organizational and System performance to eliminate waste and increase profits
- Fostered culture of continuous improvement, encouraging feedback and innovative ideas from sales team.
Education
Bachelor of Science - Accounting and Computer Science
Florida Southern College
Lakeland, FL05.1993
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Salesforce/HubSpot CRM
- Dealer Track/CDK/R&R DMS
- Dealer Socket CRM/Inventory Plus
- E lead CRM
- Dealercom/Dealer Fire/Dealer Inspire
- VAuto Provision/Conquest
- HomeNet IOL/Auto Uplink Tech
- CarNow/Call Revu
- Carscom/AutoTrader/CarGuRus
- MS Office Suite/Google Suite
- Google Analytics/GA4
- Digital Advertising
- Reputation Management
- Social Media Marketing
Certification
- Six Sigma Black Belt
- Nissan Certified
- Kia Certified
- Honda Certified
Timeline
Internet/BDC Director
Ocean Honda of Port Richey
09.2024 - Current
Business Development Executive
Cars Commerce - Cars.com
05.2022 - 12.2023
Regional Sales Manager
Activator Dealer Solutions
03.2021 - 04.2022
Business Development Manager
Diamond Media Solutions
03.2020 - 03.2021
Internet Sales Director/BDC Sales Director
Kia Of Wesley Chapel
03.2019 - 04.2020
Director of Internet Sales
Jenkins Mitsubishi
08.2018 - 12.2018
Director of Internet Sales/Desk Manager
Wesley Chapel Honda
03.2018 - 08.2018
ECommerce Director/Internet Sales Director
Jenkins Nissan
02.2012 - 03.2018
Permanent Placement Recruiter
Robert Half Finance & Accounting
07.2011 - 02.2012
Financial Center Manager III/Assistant Vice President
Fifth Third Bank
06.2006 - 07.2011
Six Sigma Black Belt/Sales Executive
SimplexGrinnell
02.2001 - 06.2006
- Six Sigma Black Belt
- Nissan Certified
- Kia Certified
- Honda Certified
Bachelor of Science - Accounting and Computer Science
Florida Southern College
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