VERONICA CHAPA
Rosenberg,TX
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
Work History
BDC /Internet Manager
Toyota Of Alvin
01.2018 - 01.2019
- Primary responsibility of seeking leads and do follow ups.
- Setting appointments for possible vehicles buyers.
- Prepare documents discreetly for credit applications.
- Communicate with bank for financial approvals.
BDC/ Clerical
Elephant Auto Group/ 5 Star Autoplex
01.2017 - 01.2018
- Handled training for other employees for BDC positions.
- Clerical work as taking payment, auctions and title transfers.
- Reaching out to customers to prevent repossession.
Car Salesman
Barrett Motors Inc
01.2016 - 01.2017
- Online leads and follow ups.
- Handling purchase of vehicle.
- Individual inspections of vehicle before release.
Skills
- Strategic Planning
- Revenue Enhancement
- Solution Selling
- Operational Excellence
- Relationship Building
- Customer & Staff Relations
Languages
Spanish
Native or Bilingual
Timeline
BDC /Internet Manager
Toyota Of Alvin
01.2018 - 01.2019
BDC/ Clerical
Elephant Auto Group/ 5 Star Autoplex
01.2017 - 01.2018
Car Salesman
Barrett Motors Inc
01.2016 - 01.2017
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