Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Theodore Wilkes

Capistrano Beach,CA

Summary

Customer-focused Head Bartender with 13 years of experience supporting well-attended events and bar operations. Expert POS system operator, inventory manager and mixologist. Thoughtful and detail-oriented themeguidance and event planner, coordinating staffing and providing for employees when necessary.

Overview

26
26
years of professional experience

Work History

Head Bartender

Monarch Bay Beach Club (Waldorf Astoria)
2010.05 - 2023.07
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Maintained impeccably clean, attractive and well-stocked bar area.

Project Manager

Meritage Homes
2006.06 - 2008.10
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Identified plans and resources required to meet project goals and objectives.
  • Prepared and submitted project invoices for review and approval.
  • Maintained open communication by presenting regular updates on project status to customers.

Building Supervisor

Pulte Homes
2001.02 - 2006.05
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Prepared and submitted project invoices for review and approval.
  • Provided detailed project status updates to stakeholders and executive management.
  • Achieved project deadlines by coordinating with contractors to manage performance.

Golf Course Attendant

Desert Inn
1998.01 - 2000.09
  • Greeted golf course guests and shared information on course conditions, rules and gameplay.
  • Checked driving range and grounds daily to identify and manage maintenance needs.
  • Monitored first tee, tee off times and turn times to anticipate schedule problems.
  • Partnered with golf shop, cart staff and ranger to maintain smooth golf games.
  • Observed guests for proper use of equipment and respectful behavior on property.
  • Built and established positive relationships with patrons, team members and supervisors.
  • Issued tickets to customers and collected payment and fees for desired services.

Education

Bachelor of Arts - Criminology

University Nevada Las Vegas (UNLV)
Las Vegas, NV
06.1996

Skills

  • Customer Service
  • Beverage Preparation
  • Creative Mixology
  • Highly Reliable
  • Classic Cocktails
  • Drink Consistency

Accomplishments

Played on the Division 1 UNLV baseball team for 2 years, playing both national champions in 1995 (Cal State Fullerton) and 1996 (Louisiana State University)

Timeline

Head Bartender

Monarch Bay Beach Club (Waldorf Astoria)
2010.05 - 2023.07

Project Manager

Meritage Homes
2006.06 - 2008.10

Building Supervisor

Pulte Homes
2001.02 - 2006.05

Golf Course Attendant

Desert Inn
1998.01 - 2000.09

Bachelor of Arts - Criminology

University Nevada Las Vegas (UNLV)
Theodore Wilkes