Theodore Wilkes
Capistrano Beach,CA
Summary
Customer-focused Head Bartender with 13 years of experience supporting well-attended events and bar operations. Expert POS system operator, inventory manager and mixologist. Thoughtful and detail-oriented themeguidance and event planner, coordinating staffing and providing for employees when necessary.
Overview
26
26
years of professional experience
Work History
Head Bartender
Monarch Bay Beach Club (Waldorf Astoria)
05.2010 - 07.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Maintained impeccably clean, attractive and well-stocked bar area.
Project Manager
Meritage Homes
06.2006 - 10.2008
- Achieved project deadlines by coordinating with contractors to manage performance.
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Met project deadlines without sacrificing build quality or workplace safety.
- Identified plans and resources required to meet project goals and objectives.
- Prepared and submitted project invoices for review and approval.
- Maintained open communication by presenting regular updates on project status to customers.
Building Supervisor
Pulte Homes
02.2001 - 05.2006
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Met project deadlines without sacrificing build quality or workplace safety.
- Maintained open communication by presenting regular updates on project status to customers.
- Monitored project progress, identified risks and took corrective action as needed.
- Prepared and submitted project invoices for review and approval.
- Provided detailed project status updates to stakeholders and executive management.
- Achieved project deadlines by coordinating with contractors to manage performance.
Golf Course Attendant
Desert Inn
01.1998 - 09.2000
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Checked driving range and grounds daily to identify and manage maintenance needs.
- Monitored first tee, tee off times and turn times to anticipate schedule problems.
- Partnered with golf shop, cart staff and ranger to maintain smooth golf games.
- Observed guests for proper use of equipment and respectful behavior on property.
- Built and established positive relationships with patrons, team members and supervisors.
- Issued tickets to customers and collected payment and fees for desired services.
Education
Bachelor of Arts - Criminology
University Nevada Las Vegas (UNLV)
Las Vegas, NV06.1996
Skills
- Customer Service
- Beverage Preparation
- Creative Mixology
- Highly Reliable
- Classic Cocktails
- Drink Consistency
Accomplishments
Played on the Division 1 UNLV baseball team for 2 years, playing both national champions in 1995 (Cal State Fullerton) and 1996 (Louisiana State University)
Timeline
Head Bartender
Monarch Bay Beach Club (Waldorf Astoria)
05.2010 - 07.2023
Project Manager
Meritage Homes
06.2006 - 10.2008
Building Supervisor
Pulte Homes
02.2001 - 05.2006
Golf Course Attendant
Desert Inn
01.1998 - 09.2000
Bachelor of Arts - Criminology
University Nevada Las Vegas (UNLV)
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