Theora Mcmillan
Raleigh,NC
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Consultant
AT&T
08.2011 - 09.2023
- Maximized customer retention by resolving issues quickly
- Achieved top performance by strategically adapting to rapidly changing, competitive environment
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
Education
Master - Business Finance
University of Phoenix
Raleigh, NC05.2015
Bachelor - Business Finance
University of Phoenix
Raleigh, NC05.2011
Skills
- Meeting Sales Goals
- Exceeding Customer Expectations
- Persuasive Negotiations
- Excellent Written and Verbal Communication
- Building Customer Loyalty
- Consultative Selling Techniques
- Strategic Selling
- Team Meetings
Accomplishments
Achieved Diamond Club Four Times
Finished in Top 10% 9 Years
Team Lead and Mentor for New Hires
Certification
Google Project Management
Google Cybersecurity
Timeline
Sales Consultant
AT&T
08.2011 - 09.2023
Master - Business Finance
University of Phoenix
Bachelor - Business Finance
University of Phoenix
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