Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Thera Der-Gevorgian

Thera Der-Gevorgian

Glendale,CA

Summary

Proven track record in driving sales growth at Bloomingdales, adept at relationship building and leveraging market trends knowledge. Excelled in customer retention and upselling, leading to significant revenue increases. Skilled in cash handling and analytical skills, ensuring operational excellence and superior customer service. Demonstrates multitasking abilities and a professional demeanor, contributing to team success.

Overview

10
10
years of professional experience

Work History

Senior Sales Associate

Bloomingdales
11.2021 - Current
  • exceeded sales objectives on consistent basis to drive company growth.
  • Boosted sales revenue by developing and maintaining strong relationships with clients.
  • Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships with clients.
  • Contributed to team objectives in fast-paced environment.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Complete understanding of the register and Bconnected used by all Bloomingdales employees
  • Quick problem solving skills and

Assistant Manager of Sales

Caprice Bridal
01.2015 - 08.2019
  • Maintained professional and impeccable environment for employees and customers.
  • Built, motivated and led high-performing team focused on genuine care for needs of every customer.
  • Completed store opening and closing procedures by counting drawers and managing security.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Education

Communication - Public Relations And Organizational Communication

California State University - Los Angeles
Los Angeles, CA
06.2010

Skills

  • Market trends knowledge
  • Customer Retention
  • Upselling strategies
  • Relationship selling
  • Cash Handling
  • Opening and closing procedures
  • Relationship Building
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Professional Demeanor
  • Analytical Skills

Accomplishments

  • been mentioned on Instagram for my personal shopping skills by individuals within the first interaction
  • Acknowledged on Bloomingdales “Net Promoter Score” multiple times
  • Assisted the top Sales professional Rita Hassakorzian for the last two years in winning Best of the Best at Bloomingdales

Languages

Armenian
Native or Bilingual
English
Native or Bilingual

Timeline

Senior Sales Associate

Bloomingdales
11.2021 - Current

Assistant Manager of Sales

Caprice Bridal
01.2015 - 08.2019

Communication - Public Relations And Organizational Communication

California State University - Los Angeles

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Thera Der-Gevorgian