Summary
Overview
Work History
Education
Skills
Timeline
Generic

THERESA EDWARDS

Shallotte,NC

Summary

Trustworthy and dedicated with many years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

29
29
years of professional experience

Work History

Cashier

Chic-Fil-A
Shallotte, NC
10.2021 - 05.2024
  • Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Performed cash, card and check transactions to complete customer purchases.
  • Built relationships with customers to encourage repeat business.
  • Learned duties for various positions and provided backup at key times.
  • Collaborated with team members to achieve sales targets and maintain clean, well-stocked store environment.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Kitchen Designer

Lowes Home Improvement Stores
Shallotte, NC
09.2000 - 05.2004
  • Devised project budgets to track expenses and avoid cost overruns.
  • Presented innovative solutions to complex design challenges, maximizing both aesthetics and functionality within limited spaces.
  • Developed comprehensive project timelines, ensuring all milestones were met without compromising quality or budget constraints.
  • Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
  • Streamlined design process by utilizing advanced software tools, resulting in accurate project estimates and timely completion.
  • Enhanced kitchen functionality by creating custom designs tailored to individual client needs.
  • Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget.
  • Planned and presented project quotes for custom designs.
  • Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
  • Designed detailed kitchen layouts based on client needs, budgets and available supplies.
  • Presented design proposals to clients to establish clear project expectations and goals.
  • Selected flooring, counters, cabinets and appliances based on client needs and budgets.
  • Created visually appealing 3D renderings to help clients visualize their new kitchen space before construction began.
  • Utilized computer-aided design (CAD) software to create plans and mockups of room layouts.
  • Reviewed completed projects with clients to ensure their satisfaction and gather valuable feedback for continuous improvement.
  • Successfully managed multiple concurrent projects while maintaining high level of organization and prioritization skills.

Dispatcher

APAC-Southeast
11.1998 - 06.2000
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Preserved accurate records of dispatched orders, deliveries and receipts.
  • Closely monitored dispatch board to triage and prioritize over 25 daily calls.

Store Manager

Auntie Anne's Pretzels
Wilmington, NC
02.1995 - 06.1998
  • Developed successful employee retention plan, reducing staff turnover rates significantly.
  • Supervised guests at front counter, answering questions regarding products.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Completed point of sale opening and closing procedures.

Education

Associate of Arts - Early Childhood Education

Brunswick Community College
Supply, NC
08.2002

High School Diploma -

Shallotte High School
Shallotte NC
06.1970

Skills

  • Coin and Currency Counting
  • Customer Relations
  • Task Prioritization
  • Problem-solving abilities
  • Issue Resolution

Timeline

Cashier

Chic-Fil-A
10.2021 - 05.2024

Kitchen Designer

Lowes Home Improvement Stores
09.2000 - 05.2004

Dispatcher

APAC-Southeast
11.1998 - 06.2000

Store Manager

Auntie Anne's Pretzels
02.1995 - 06.1998

Associate of Arts - Early Childhood Education

Brunswick Community College

High School Diploma -

Shallotte High School

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THERESA EDWARDS