Summary
Work History
Education
Skills
Timeline
Generic
Theresa higgs

Theresa higgs

Buffalo,NY

Summary

Dynamic Sales Associate with proven success at Kohls Department Store, excelling in customer service and teamwork. Recognized for enhancing customer experiences and driving sales through effective problem-solving and relationship-building. Proficient in POS system operation, ensuring accurate transactions while maintaining a professional demeanor in high-pressure environments.

Work History

Sales Associate

Kohls Department Store
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Executed transactions accurately using point-of-sale systems to ensure efficient checkout process.
  • Maintained organized merchandise displays to promote product visibility and customer engagement.
  • Collaborated with team members to achieve daily sales goals and improve store performance.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

Bachelor of Science - Education

State University College At Buffalo
Buffalo, NY
05.1981

Skills

Customer service

Teamwork and collaboration

Time management

Problem-solving skills

Listening skills

Multi-tasking strength

Problem-solving

Excellent people skills

Reliable and punctual

Goal oriented

Outgoing personality

Flexible schedule

Cash register operation

Store opening and closing

POS system operation

Professional demeanor

Adapt to diverse groups

Guest relations

Timeline

Sales Associate

Kohls Department Store

Bachelor of Science - Education

State University College At Buffalo
Theresa higgs