Theresa Joseph
Waianae,Hawaii
Summary
Talented Program Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply 25+years of experience.
Overview
31
31
years of professional experience
Work History
Operation Supervisor/Program Director
Catholic Charities Hawaii
Honolulu
07.1995 - Current
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Entered participants into the program.
- Collected fees, receipts written and kept ledger of individual participants in program.
- Collaborated with team to uncover issues, identify applicable solutions and offer guidance.
- Interacted with clients regularly to identify needs, offer resources on an individual basis according to household needs and to clarify the requirements of the program.
- Assisted Division Administrator with developing budget.
- Interviewed and hiring of Case Manager, Maintenance Supervisor, Employment Specialist, Youth Counselor and Admin Assistant with expertise to increase strengths within the program.
- Oversaw team of 7 personnel focused on employment, case management, maintenance, youth enrichment for homeless participants on site.
- Improved success of program by making proactive adjustments to operations.
- Assisted Maintenance Supervisor in coordinating roofing, painting and unit renovation proposals. Oversee daily completion of work.
- Schedule cleaning of unit upon exits, prior to new entries.
- Collaborate with vendors on a regular basis to schedule repairs and grounds maintenance.
- Respond to incidents on site. Collaborate with HPD on volatile situations.
Education
Associate of Science - Secretarial Studies And Office Administration
Leeward Community College
Pearl City, HI07.1974
Skills
- Program Leadership
- Business Management
- Strategic Planning
- Eligibility Monitoring
- Residential Support
- Program Requirements
- Personnel Supervision
- Operational Improvements
- Active Listening
- Program Improvements
- Staff Hiring and Evaluations
- Collaborating with outside agencies
Interior decorating, event planning
Enjoy decorating my home to fit the different holidays in the year. Color coordinating and choosing different styles to fit the occasions. Assist with weddings, birthdays and children's parties with themes and centerpieces. Coordinate menu's according to clients wishes.
Timeline
Operation Supervisor/Program Director
Catholic Charities Hawaii
07.1995 - Current
Associate of Science - Secretarial Studies And Office Administration
Leeward Community College