Theresa Mannino
Massapequa Park,NY
Summary
Experienced customer service professional with a proven track record of enhancing customer satisfaction at Uncle Giuseppe's Marketplace. Skilled in electronic payments and team collaboration, with a passion for driving sales and resolving issues in fast-paced settings. Committed to fostering positive customer experiences and contributing to team success.
Overview
1
1
year of professional experience
Work History
Cashier
Uncle Giuseppe's Marketplace
Massapequa, NY
03.2024 - 08.2024
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Resolved customer complaints professionally in accordance with company policy.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained cleanliness of checkout area, including countertops, registers, and floors.
- Accepted cash and credit card payments, issued receipts and provided change.
Sales Associate
American Eagle Outfitters, Inc
Garden City, NY
08.2023 - 01.2024
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled returns and exchanges according to company policies.
- Recommended, selected, and located merchandise based on customer desires.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Bachelor of Science - Nursing
University of South Florida
Tampa, FL05-2028
High School Diploma -
Massapequa High School
Massapequa, NY06-2024
Skills
- Customer service
- Team collaboration
- Time management
- Communication skills
- Electronic Payment Processing
- Sales expertise
- Money handling
- Cash register operations
- Detail-oriented
- Organizational skills
Timeline
Cashier
Uncle Giuseppe's Marketplace
03.2024 - 08.2024
Sales Associate
American Eagle Outfitters, Inc
08.2023 - 01.2024
Bachelor of Science - Nursing
University of South Florida
High School Diploma -
Massapequa High School
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