Summary
Overview
Work History
Education
Skills
Timeline
Generic

Theresa Mannino

Massapequa Park,NY

Summary

Experienced customer service professional with a proven track record of enhancing customer satisfaction at Uncle Giuseppe's Marketplace. Skilled in electronic payments and team collaboration, with a passion for driving sales and resolving issues in fast-paced settings. Committed to fostering positive customer experiences and contributing to team success.

Overview

1
1
year of professional experience

Work History

Cashier

Uncle Giuseppe's Marketplace
Massapequa, NY
03.2024 - 08.2024
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Resolved customer complaints professionally in accordance with company policy.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Maintained cleanliness of checkout area, including countertops, registers, and floors.
  • Accepted cash and credit card payments, issued receipts and provided change.

Sales Associate

American Eagle Outfitters, Inc
Garden City, NY
08.2023 - 01.2024
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Handled returns and exchanges according to company policies.
  • Recommended, selected, and located merchandise based on customer desires.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Education

Bachelor of Science - Nursing

University of South Florida
Tampa, FL
05-2028

High School Diploma -

Massapequa High School
Massapequa, NY
06-2024

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Communication skills
  • Electronic Payment Processing
  • Sales expertise
  • Money handling
  • Cash register operations
  • Detail-oriented
  • Organizational skills

Timeline

Cashier

Uncle Giuseppe's Marketplace
03.2024 - 08.2024

Sales Associate

American Eagle Outfitters, Inc
08.2023 - 01.2024

Bachelor of Science - Nursing

University of South Florida

High School Diploma -

Massapequa High School
Theresa Mannino