Theresa Musielak

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
• Collaborated with upper management to implement continuous improvements and exceed team goals.

• Delegated, Distributed Seasonal modulars shelf changes, end caps, frontline venders and freight organization.
• Streamlined communication channels between departments, fostering a cohesive work environment during the 3rd shift.
• Implemented process improvements to reduce downtime, increasing overall efficiency on the production floor..
• Managed staff scheduling efficiently while considering individual preferences and maximizing coverage during peak hours.
• Oversaw inventory management and organization, optimizing space utilization and reducing product waste.
• Trained new employees and delegated daily tasks and responsibilities.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
• Supervised ongoing daily production phases.

JOB CERTIFICATIONS & POSITIONS HELD

• FORKLIFT CERTIFIED
• SCISSOR LIFT CERTIFIED
• INVETORY SYSTEM MANAGEMENT
• TLE TIRE AND LUBE DEPT MANAGER
• GARDEN CENTER DEPT MANAGER
• CSM- CUSTOMER SERVICE MANAGER
• 2ND SHIFT SUPERVISOR
• 3RD SHIFT SUPERVISOR

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel recoRDS.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Managing New Hires, Training, Disciplinary Actions/Terminations, and most human resources relations.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Developed and integrated national financial institution relationships with lenders on residential and commerical funding.
• Process loans as well as train loan officers in the different rates and loan options available to customers.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.

• Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
• Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
• Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
• Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.

I WAS A NON PAID VOLUNTEER

• ROOF TEAR OFF'S AS WELL AS MANAGING PROPERTY MAITNENCE AND CLEANSINESS
• Contributed to business growth by completing projects on time and within budget constraints.
• Skillfully navigated challenging weather conditions while maintaining high standards of workmanship on roofing projects.

• Troubleshot systems, traced problems and diagnosed root causes.
• Performed vehicle lubrication and DOT safety inspections.
• Assessed equipment for damage, wear, battery life, and fluid levels.
• Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for diesel-powered vehicles.

• Showcased attention to detail while cutting, fitting, and assembling aluminum components for precise installations.
• Increased accuracy of measurements for custom-fitted aluminum installations, resulting in reduced waste materials and cost savings.
• Improved client satisfaction with high-quality installations, ensuring adherence to industry standards and safety regulations.
• Assisted in the training of new employees, sharing knowledge of best practices for efficient aluminum installations.