Theresa Oliva
San Diego,CA
Summary
Ethical Auto Claims Adjuster with excellent customer service skills to take on multiple cases while meeting strict deadlines. Adept at determining the level of loss for auto claims cases and deciding on a fair compensation for clients. Strong organizational and communication traits. Working with integrity, and being a solution-based, team player has helped me become a valuable part of a team.
Overview
13
13
years of professional experience
Work History
Auto Claims Adjuster
GEICO
San Diego, CA
09.2011 - 02.2025
. Inbound calls
. Processing claims from intake to completion
. Making liability decisions and communicating to customers/clients
Education
CVR And CSR - Court Reporting
Poway Adult School
Poway, CA03.2025
Associate Of Applied Business - Business
Southwestern College
Chula Vista, CA01.1990
Skills
- Customer service expertise
- Proficient in Dragon/Eclipse software
- Teamwork and collaboration
- Problem-solving
- Knowledge in Codes and Rules of CSR license
- Excellent grammar and punctuation skills
Timeline
Auto Claims Adjuster
GEICO
09.2011 - 02.2025
CVR And CSR - Court Reporting
Poway Adult School
Associate Of Applied Business - Business
Southwestern College