Theresa OMOLEME
Houston,TX
Summary
Epic Ambulatory Credentialed Epic ClincDoc & CPOE Credentialed Epic Optime Credentialed Epic Cadence Credentialed Extensive training on EPIC Ambulatory Outpatient Experience providing elbow support for Physicians, nurses and MAs during go live. Excellent capacity to evaluate and develop innovative problem solutions. Ability to deal with difficult end users Excellent team player Good people management skills Highly motivated self-starter Ability to work well under extreme pressure Enthusiastic with positive orientation Effective written and verbal communication skills Excellent at workflow analysis Extensive ability to maintain confidentiality Proficient at Microsoft packages including spreadsheets, PowerPoint, Microsoft word and Visio
Overview
93
93
years of professional experience
Work History
Epic Application Analyst
Lcmc Health
New Orleans, LA
06.2019 - Current
- Support internal clients in such functional areas including But not limited to nursing ancillary department and Physician practice
- Work with end users to understand the workflow
- Troubleshoot problems or questions from users and resolve assigned helpdesk tickets Support the IT Application Manager as requested.
Optime Support
Saint Francis Hospital
Tulsa, Oklahoma
06.2018 - 07.2108
- Participated in Inpatient Go-live, providing elbow support to staff Supported Pre-Op, Post-Op – Pacu Units Assisted clinicians on efficient use of EpicCare Assisted the clinicians in the use of Docflow sheets, orders and documentation Supported nurses on how to properly work with in a specific navigator on how to arrive and discharge a patient, discharge planning and patient education
Athena Clincials
Medical Center Durant
OK of Southeastern Oklahoma, OK
06.2018 - 07.2108
- Provided assist to the implementation of Athena Clinical Provided assist to physicians with note writing, order and closing encounters
- Provided physicians with access patients medical record Provided support for end-user and also helped with technical support.
Epic Inpatient- Clindoc
St Lukes Health
Houston, TX
04.2019 - 05.2019
- Assisted clinicians on efficient use of Hyperspace Assisted floor super users on issue resolution Provided elbow support to staff Proactively troubleshoot workflow issues and report any technical issues to command center Assisted the clinicians to set up and use smart tools Educated and assisted the Clinicians on how to document encounters, manage their In-basket, orders, and preference list
Epic Inpatient-Clindoc –ICCU unit
Novant Health Rowan Medical Center
Salisbury, NC
03.2019 - 03.2019
- Trained the nurses with their workflow Trained the nurses on the Docflow, MAR and releasing orders
- Trained nurses with their daily care plans, patient education and doing the workflow for blood administration
- Assist nurses with transferring patients to the floor and to another facility and also discharging patients.
Epic Clinidoc- Stepdown ICCu
WakeMed Hospital
Raleigh, NC
02.2019 - 02.2019
- Trained nurses & physicians with their daily workflow
- Trained the nurses with documentation of patients assessment, such as fall risk, safety assessment
- Trained the nurses with using their docflowsheets and using the MAR for distribute of medications
- Trained the providers with order sets, smart sets, smart tools and writing notes
Athena Clincials
Summit Medical Group
Berkley Heights, New Jersey
07.2018 - 08.2018
- Supported Clinicians with the new system and their new workflow
- Supported physicians with order sets, progress notes and eprescirbe medication with the new system
- Helped and make sure the providers are doing their billing for each patient by doing their charge capture.
Epic ClinDoc
UNC Hospital
Chapel Hill, NC
04.2018 - 04.2018
- Provided elbow support for all the nurses in the GI Dept
- Help nurses with documentation, work list and different workflow templates
- Help the nurses with charting rapid response documentation on a patient in Epic
- Provided assists to nurses when doing discharge documentation and transferring patients to another unit or another hospital.
Epic Ambulatory
Bronson
Kalamazoo, MI
01.2018 - 02.2018
- Epic Ambulatory trained Taught Physicians how to effectively use SmartPhrases Provided elbow support during go-live projects Trained front desk staffs on how to view provider schedules Trained front desk staffs on how to register and schedule patient Trained front desk staffs on how to release and modify templates for providers Trained front desk staffs on how to check in and check-out patients
Epic CPOE/ClinDoc/Stork- Labor &Department
Sutter Health
San Francisco, CA
10.2017 - 10.2017
- Help Nurses with documentation of C-section and vaginal delivery in Epic
- Help Nurses with the triage workflow, documentation of pregnancy episodes, ect
- Help Nurses and Physicians with documentation of final steps of delivery of baby in Epic
- Help Physicians with SmartPhrases, SmartSets for clinical documentation and using various SmartTools
- Training on Order Sets, Order Entry, Flow sheets, Patient Education, Care Plans, Shift Assessment, Security Issues, and Scanning of Medications
- Help physicians with the OB work flow and charting
- Releasing orders, and the Nurses acknowledging orders
Epic Ambulatory-Women’s Management Clinic
Women’s Management Clinic
Omaha, Nebraska
06.2017 - 07.2017
- Provide EPIC 2012 Go-Live support for physicians and nursing staff Provide assists to the Medical Assistants, Physicians and Nurses in the OB workflow Assist doctors with creating smart sets, preference list and smart phrases
- Training on Order Sets, Order Entry, Flow sheets, Patient Education, Care Plans, Shift Assessment, Security Issues, and Scanning of Medications
- Monitored and supported end users in resolving issues with workflow, troubleshooting, orders,patient plan care information and keyboard utilization
Athena Clincials
Gulf Coast Medical Group
Vince, Florida
06.2017 - 07.2017
- Help medical assistant with charting patients vitals signs and doing telephone encounters
- Help nurses with refill of medications and doing patient documentation to assist providers
- Provided support for configuring end-user charting aspects Help troubleshooting with the EMR with login in issues and technical support.
Otolaryngology Clinic – ClinDoc/Cadence
Duke University Medical Center
Roxboro, NC
06.2017 - 06.2017
- Provided elbow support during soft-go-live project Trained front desk staff on how to register and schedule patients Trained end users on how to log into hyperspace Educated end user on the component of both outpatient and hospital registration Assisted physician on orders, medication ordering and in-basket usage.
Surgical Units (Optime & Anesthesia Module)
Presence Health (St. Mary Elizabeth Hospital)
Clovis, NM
05.2017 - 05.2017
- Participated in Inpatient Go-live, providing elbow support to staff Supported Pre-Op, Intra-Op, Post-Op – PACU phases of care Assisted providers in post-op orders, medication reconciliation and discharge process Assisted nurses in event time management and documentation of care
Epic Ambulatory Support
Kettering Medical Center
Dayton, Ohio
01.2017 - 01.2017
- Assisted Physicians with creating smart sets, preference list and smart phrases Provided Epic Go-live support to physicians and Nurses Assisted the front office with implementing ADT/Cadence Resolved technical issues, error messages, security problems and provided suggestions
Optime and Anesthesia Super User
Innova Health System
Fairfax, Virginia
11.2016 - 11.2016
- Assisted surgeons with using Order Sets to order phase of care medications Trained surgeons with writing delivery and operative notes using SmartTools
- Assisted anesthesiologists with associating anesthesia documentation with a particular procedure Assisted anesthesiologists with creating and editing macros Assisted anesthesiologists with charting their pre-op and post-op procedures documentation using SmartTools
- Assisted anesthesiologists with using macros to document their intraop procedures Assisted clinicians with customizing various reports Assisted nurses with using the assignment board to assign resources - people, equipment, instruments, rooms, etc to scheduled procedures Trained clinicians in the use of OpTime Charge Capture Assisted clinicians with creating add-on cases
Epic Inpatient Go-Live Support
Ochsner Health System
Harvey, LA
10.2016 - 11.2016
- Trained end users (Pharmacist and Pharmacy Technicians) in CPOE and order verification
- Supervised Pharm D’s and Medical Assistants in achieving the go-live goals
- Assisted physicians, nurses, Pharm D’s and M.A on how to document encounters, manage their In-basket
- Supported and assisted providers and nurses with order entry in routing medication to pharmacy Setting up patient list, the use of docflow sheet and Mar in Respiratory Therapy unit
- Provide elbow support to physicians and nurses on the floor
- Assist clinicians to setup and utilize smart tools- smart set, smart phrase, smarttext
- Educated and assisted physicians on how to document for admissions, transfer and discharge workflow
- Provided elbow support to clinical staff at Go-live
- Assisted end-users in resolving issues with navigating hyperspace, placing orders and logging in tickets.
Epic Ambulatory and Inpatient Go-Live Consultant
Baltimore Washington Medical Center
Glen Burnie, MD
08.2016 - 08.2016
- Assist clinicians on hyperspace navigation Escalate issues to the Command center as needed Provided elbow support to physicians and nurses on the floor Assist clinicians to setup and utilize smart tools- smart set, smart phrase, smarttext Educate and assist physicians on how to document encounters, manage In-basket, orders, preference list
- Assist end-users on chart documentation, use of smart tools, In-Basket etc
- Teach physicians how to effectively use CPOE –Order Entry and Order Sets
- Participated in end user testing
- Troubleshoot end-user issues during go-live while escalating high priority issues to command center Provided on-the-fly refresher training sessions to end users during go-live Ensured resolution of end-users issues and follow-up
Epic Ambulatory trained
Contra Costa Medical Center
San Francisco, CA
07.2016 - 07.2016
- Epic Ambulatory trained Taught Physicians how to effectively use SmartPhrases Provided elbow support during go-live projects Trained front desk staffs on how to view provider schedules Trained front desk staffs on how to register and schedule patient Trained front desk staffs on how to release and modify templates for providers Trained front desk staffs on how to check in and check-out patients Supported end users in Ambulatory and Inpatient
Support Specialist/ Go-Live and Support Analyst
Catholic Health Partners
Youngstown, OH
08.2015 - 10.2015
- Epic Ambulatory trained Participated in unit, integrated testing and end user testing Taught Physicians how to effectively use SmartPhrases Provided elbow support during go-live project Trained front desk staffs on how to view provider schedules Trained front desk staffs on how to register and schedule patient Trained front desk staffs on how to release and modify templates for providers Trained front desk staffs on how to check in and check-out patient Supported end users in Ambulatory and Inpatient
EpicCare Ambulatory Analyst
Ann Arundel Medical Center
Annapolis, MD
06.2015 - 06.2015
- Trained in Epic ambulatory Pre go-live workflow analysis and data gathering Configured EMP and SER records Involved in end user training
- Outstanding knowledge of text side Master Files
- Excellent knowledge of medical procedures and diagnoses Used Chronicles to import and export Master Files Excellent capacity to evaluate and develop innovative problem solutions Participated in go-lives Instructed staff on how to write progress note using smartTools Trained staff on how to document immunization Tactfully handled difficult end users Maintained confidentiality
Education
Skills
- Epic Ambulatory Credentialed
- Epic ClincDoc & CPOE Credentialed
- Epic Optime Credentialed
- Epic Cadence Credentialed
- Extensive training on EPIC Ambulatory Outpatient
- Experience providing elbow support for Physicians, nurses and MAs during go live
- Excellent capacity to evaluate and develop innovative problem solutions
- Ability to deal with difficult end users
- Excellent team player
- Good people management skills
- Highly motivated self-starter
- Ability to work well under extreme pressure
- Enthusiastic with positive orientation
- Effective written and verbal communication skills
- Excellent at workflow analysis
- Extensive ability to maintain confidentiality
- Proficient at Microsoft packages including spreadsheets, PowerPoint, Microsoft word and Visio
References
Available Upon Request
Timeline
Epic Application Analyst
Lcmc Health
06.2019 - Current
Epic Inpatient- Clindoc
St Lukes Health
04.2019 - 05.2019
Epic Inpatient-Clindoc –ICCU unit
Novant Health Rowan Medical Center
03.2019 - 03.2019
Epic Clinidoc- Stepdown ICCu
WakeMed Hospital
02.2019 - 02.2019
Athena Clincials
Summit Medical Group
07.2018 - 08.2018
Optime Support
Saint Francis Hospital
06.2018 - 07.2108
Athena Clincials
Medical Center Durant
06.2018 - 07.2108
Epic ClinDoc
UNC Hospital
04.2018 - 04.2018
Epic Ambulatory
Bronson
01.2018 - 02.2018
Epic CPOE/ClinDoc/Stork- Labor &Department
Sutter Health
10.2017 - 10.2017
Epic Ambulatory-Women’s Management Clinic
Women’s Management Clinic
06.2017 - 07.2017
Athena Clincials
Gulf Coast Medical Group
06.2017 - 07.2017
Otolaryngology Clinic – ClinDoc/Cadence
Duke University Medical Center
06.2017 - 06.2017
Surgical Units (Optime & Anesthesia Module)
Presence Health (St. Mary Elizabeth Hospital)
05.2017 - 05.2017
Epic Ambulatory Support
Kettering Medical Center
01.2017 - 01.2017
Optime and Anesthesia Super User
Innova Health System
11.2016 - 11.2016
Epic Inpatient Go-Live Support
Ochsner Health System
10.2016 - 11.2016
Epic Ambulatory and Inpatient Go-Live Consultant
Baltimore Washington Medical Center
08.2016 - 08.2016
Epic Ambulatory trained
Contra Costa Medical Center
07.2016 - 07.2016
Support Specialist/ Go-Live and Support Analyst
Catholic Health Partners
08.2015 - 10.2015
EpicCare Ambulatory Analyst
Ann Arundel Medical Center
06.2015 - 06.2015