Theresa Painter
York,ME
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
31
31
years of professional experience
Work History
Service Dispatcher
P. Gagnon & Son, Inc.
07.2004 - Current
- Assisted customers with scheduling changes or emergency requests in a timely manner.
- Performed data entry tasks accurately while maintaining strict confidentiality.
- Processed invoices for payment promptly after verifying accuracy of information.
- Managed the dispatch of field personnel to various locations in an organized and timely manner.
- Relayed information to or from work crews using telephones and two-way radios.
- Developed and maintained relationships with clients, vendors, and other stakeholders to facilitate successful relationships.
Oil Burner Technician
Estes Oil
05.2000 - 07.2004
- Diagnosed malfunctions in burner systems using appropriate tools and test instruments.
- Completed detailed service reports that documented all work performed.
- Installed, maintained and repaired oil-fired boilers, furnaces and related equipment in residential and commercial buildings.
- Identified safety hazards associated with the installation of heating systems in accordance with local codes and regulations.
- Adhered to OSHA safety standards when performing duties such as lifting heavy objects.
- Performed preventive maintenance on oil burners, including cleaning, adjusting and testing for proper operation.
Shipping and Receiving Coordinator
Stonewall Kitchen
08.1999 - 05.2000
- Managed and coordinated the daily shipping and receiving operations of a busy warehouse environment.
- Developed efficient procedures for verifying shipment contents against invoices and purchase orders.
- Communicated effectively with vendors regarding order status updates, changes in scheduling, or other related issues as needed.
Order Processing Specialist
Matheson Gas Products
10.1994 - 06.1999
- Collaborated with various departments to ensure accurate product pricing, availability, and shipment information.
- Streamlined return process by efficiently handling returns requests, refunds, exchanges and other adjustments.
- Created processes for order entry, payment processing, shipping, and inventory tracking.
- Developed superior customer service skills while processing orders and resolving customer inquiries.
Skills
- Organization
- Task prioritization
- Friendly, positive attitude
Timeline
Service Dispatcher
P. Gagnon & Son, Inc.
07.2004 - Current
Oil Burner Technician
Estes Oil
05.2000 - 07.2004
Shipping and Receiving Coordinator
Stonewall Kitchen
08.1999 - 05.2000
Order Processing Specialist
Matheson Gas Products
10.1994 - 06.1999
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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